Customer support Lavori in Basel

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Customer support • basel

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IT Onsite Support Engineer (Basel, 1st, 2nd level support, English, German)

D-ployBasel, BS, CH

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Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.We pride ourselves on delivering innovative ... Mostra di più

2nd Level Support Engineer M365

Hirex GmbHBasel, Basel City, Switzerland

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Im Rahmen eines 12-monatigen Projekts erfolgt die Sicherstellung eines stabilen und effizienten Betriebs der Microsoft 365 Umgebung im Enterprise-Kontext.Bearbeitung komplexer Incidents und Service... Mostra di più

ASAP - Senior Operations Coordination Support (m/f/d) 80-100%

Michael PageBasel, CH

Administrative & Executive Support.Coordinate day-to-day operational and administrative activities for a multidisciplinary team.Prepare professional correspondence, presentations, reports, meeting ... Mostra di più

IT Onsite Support Engineer (Basel, 1st, 2nd level support, English, German)

D-ployBasel, Basel City, Switzerland

ASAP - Senior Operations Coordination Support (m/f/d) 80-100%

Michael Page SuisseBasel, Kanton Basel-Stadt, CH

Our client is a well-established international organisation.The team supports a oad Real Estate & Facility Management function and works closely with internal stakeholders, technical experts, ... Mostra di più

QA Systems Manager (m/f/d)

unisite agAesch, Basel-Landschaft, Switzerland

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Employer Branding & Talent Management.We provide consulting services to clients in the chemistry, pharmaceutical, biotech, medical device, and life sciences industries.Swiss SME with a long-st... Mostra di più

Technical Support Engineer

TEKsystemsBasel, Basel-Stadt, Switzerland

Description: Technical Support Engineer.Our client is looking for an additional member to join the First Level Support Team in Basel, Switzerland.The new team member will be part of a distributed t... Mostra di più

IT-Support - Service Desk Agent 80 - 100% (m/w/d)

fledro Personal Consulting AGBasel, Switzerland

IT-Support – Service Desk Agent 80–100% (m/w/d).Technik ist deine Leidenschaft, und du möchtest mit deinem Know-how wirklich etwas bewegen?.Dann haben wir genau das Richtige für dich!.Dich erwartet... Mostra di più

IT Student Support / Werkstudent:in IT (50–80%, Start: Immediately / Upon Agreement)

Ridgeline DiscoveryBasel, Basel-Stadt, CH

Versant Ventures Discovery Engine, creates and operates Versant-financed innovative biotech companies in partnership with entrepreneurs, industry, and leading academics across Europe.In recent year... Mostra di più

German Customer Service Representative | Relocate to Greece

Next Job AbroadBasel, BS, CH

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German Customer Service Representative – The Ultimate Expat Experience in Athens.Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one o... Mostra di più

Business Development Manager Industrial Testing

StäubliAllschwil, Switzerland

As Business Development Manager Industrial Testing, you will drive the growth of our Industrial Testing business through market development, strategic customer engagement, and close collaboration w... Mostra di più

Release Manager

Swiss-ASAllschwil, Switzerland

Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technic... Mostra di più

Technical Consultant Patient Monitoring (all genders) Alps

PhilipsSwitzerland - Home Based, Switzerland, Switzerland

Technical Consultant Patient Monitoring (all genders) Alps.In dieser Rolle hast du die Möglichkeit, technische Systemlösungen für MA&TC zu entwickeln, zu installieren und Kunden während des gesamte... Mostra di più

GxP Support Specialist

ITech Consult AGBasel

For our client, a major pharmaceutical company based in Basel & Kaiseraugst, we are looking for a.Der Circle Logistic Solutions Basel & Kaiseraugst bietet geschäftliche Serviceleistungen, stellt qu... Mostra di più

Customer Service Representative (m/w/d)

DP World AustraliaFrenkendorf, Basel-Landschaft, Switzerland

Erste Ansprechperson für unsere Kunden bei Fragen rund um Containertransporte, Terminalprozesse und logistische Dienstleistungen.Bearbeitung und Koordination von Kundenaufträgen sowie Sicherstellun... Mostra di più

Teamleiter/in Customer Service & Auftragsmanagement 100%

AdeccoBasel, Bs, Switzerland

In dieser vielseitigen Position verbinden Sie Führungsaufgaben mit operativer Mitarbeit und tragen wesentlich zur Kundenzufriedenheit bei.Führung und Weiterentwicklung eines Kundenservice-Teams.Sic... Mostra di più

IT-Support Spezialist:in (m/w) 80-100%

yellowsharkAllschwil, BL, Switzerland, CH

Mit einem klaren Fokus auf Qualität und passgenauen Lösungen bringen wir qualifizierte Fachkräfte und Unternehmen erfolgreich zusammen.Unser Ziel ist es, nicht nur den Bedarf zu decken, sondern auc... Mostra di più

Associate Director, Commercial Training, Europe

BeiGeneBasel

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals.When considering candidates, we look for scientific and business professionals who ... Mostra di più

1st Level Support Specialist

AvaconeBasel, BS, CH

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We are looking for a service-oriented 1st Level Support Specialist to serve as the first point of contact for users experiencing IT issues.You will provide timely assistance, resolve common technic... Mostra di più

IT Support & System Administrator

Celonic AGBasel, Basel-Stadt, CH

We are seeking a proactive and technically skilled.IT Support & System Administrator.IT infrastructure and provide high-quality technical support to our employees.In this role, you will play a ... Mostra di più

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IT Onsite Support Engineer (Basel, 1st, 2nd level support, English, German)

D-ployBasel, BS, CH

12 giorni fa

Tipo di contratto

Quick Apply

Descrizione dell’offerta di lavoro

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Tasks and Responsibilities

Act as the main point of contact for end users with IT related issues, requests or questions
Occasionally provide meeting and conferencing support to the top-level management in a corporate environment
Carry out tasks related to IMAC requests (install, move, add and change IT equipment)
Thorough documentation of all end user interactions in the ITSM system (ticketing tool)
Actively contribute to the knowledge database
Resolve software, hardware and device issues reported by the end users
Support the troubleshooting of connectivity issues and network elements including ISP circuits, firewalls, network switches, wireless equipment and telephony system
Remote access solution (VPN) implementation and support
Escalate service issues when required
Communication with end users as required, keeping them informed of ticket progress
Advise and train staff on computer operations and software applications

Requirements

Good understanding of Information Technology; trends, products and solutions
1+ years’ experience in a similar position supporting a variety of technologies and services
In depth knowledge of:
- Windows OS (Windows 7 & 10)
- Microsoft Office & Office 365 applications
- PC\Laptop hardware
- PC\Laptop peripherals, including printers
- Mobile devices
Basic knowledge of
- Active Directory
- Exchange
ITIL certification is an advantage
Highly self-motivated and directed with a keen attention to detail
Customer focused with a passion and drive for customer satisfaction and delivering business values
A service-oriented mindset and always striving to deliver on tasks and projects
Ability to work independently as well as willing to follow directions and best practices
Great communication and interpersonal skills
Fluent German and English (written and spoken) communication skills
Friendly, supportive and flexible personality with quick learning ability
Good team player with planning and organizing skills & multi-task
Candidates have to declare Criminal record extract not older than 3 months

Benefits

Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits

Is IT in your DNA?