French Speaking Customer Support Agent

Customer Support Agent (On-site Porto)

Were hiring Customer Support Agents to join an international customer service operation supporting telecom products and services. This role is for candidates who enjoy helping people solving problems and working in a structured team-oriented environment. No previous experience is required full training is provided.

Youll assist customers across multiple channels with topics such as subscriptions billing inquiries technical troubleshooting and general account questions ensuring a smooth and positive customer experience on every interaction.

How to Apply

Send your CV to or Use Application Form

What youll do

• Handle incoming customer calls and service requests
• Welcome and guide customers with clarity and professionalism
• Provide personalized solutions based on customer needs
• Accurately document interactions using internal systems
• Collaborate with teammates to maintain service quality

Requirements

• Native or C2 level French
• Good communication skills and customer-focused mindset
• Comfortable with rotating schedules (MonSat 7:0019:00)

Offer

• Base salary: 930 x14
• Meal allowance: 9/day
• Performance bonus (up to 100 x12)
• Private health insurance after 4 months
• Transportation reimbursement (up to 40)

Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full Time
Experience: years
Vacancy: 1