Head of International Order Management - DIA Supply Chain

ppChez Roche, vous pouvez être vous-même et être apprécié pour les qualités uniques que vous apportez. Notre culture encourage l'expression personnelle, le dialogue ouvert et les connexions authentiques, où vous êtes valorisé, accepté et respecté pour ce que vous êtes, vous permettant de prospérer tant personnellement que professionnellement. Voici comment nous visons à prévenir, arrêter et guérir les maladies et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Rejoignez Roche, où chaque voix compte. /ph3La position /h3pThe International Order Management department serves as a vital strategic pillar within our global operations, dedicated to driving end-to-end efficiency and operational excellence across our global supply chain network. By collaborating closely with local affiliates and global functions, such as Global Product Planning, Network Management, Hub Operations, Commercial Supply Chain, and Order Execution, the team standardizes and optimizes the workflows that connect manufacturing outputs to final customer delivery. Every member of this global network shares a commitment to permanently optimizing processes to increase quality and efficiency standards, ensuring a resilient and compliant downstream logistics infrastructure. /ppWe are seeking a Head of International Order Management to step into a global leadership role responsible for the strategic and operational steering of the department. This senior position oversees 10 to 25 employees across Switzerland, Germany, and the USA, balancing a workload split of 45% strategic process design and operational excellence, 30% global people leadership, and 25% project leadership and cross-functional steering. Operating with significant independent authority to make both tactical and strategic decisions, you will navigate highly ambiguous supply chain disruptions, set long-term policies, and develop a high-performing international team across multiple seniority levels. /ph3The Opportunity /h3ullipDesigning, standardizing, and automating global order management processes drives end-to-end solutions that systematically improve global supply chain efficiency. /p /lilipEnforcing strict compliance with relevant global standards, legal frameworks, and regulatory requirements secures seamless execution across export, customs, and foreign trade activities. /p /lilipLeading and motivating a cross-cultural team across Switzerland, Germany, and the USA involves managing both International Order Managers and Senior International Order Managers while preparing to oversee multiple direct-report People Leaders. /p /lilipInitiating and leading global, cross-functional project teams allows the department to act as a primary interface between internal stakeholders, innovation projects, and external partners like Logistics Service Providers. /p /lilipMonitoring core Order Management KPIs and implementing continuous improvement measures ensures high process quality and the consistent achievement of organizational targets. /p /lilipNavigating unpredictable supply chain disruptions and harmonizing complex regional workflows transforms unstructured, cross-functional challenges into integrated, future-ready solutions. /p /lilipManaging competing interests requires regularly presenting to the Hub Operations Leadership Team, Regional Supply Chain Heads, and Affiliate Supply Chain Leaders to balance local operational needs with global harmonization mandates. /p /li /ulh3Who You Are /h3ullipAn academic foundation consisting of a Bachelor’s degree in Supply Chain Management or a related field is required, with a higher degree being preferred. /p /lilipA minimum of 7 to 8 years of professional experience within an international logistics and supply chain management environment is essential, showing comprehensive expertise in end-to-end dynamics. /p /lilipSound knowledge of export and customs processes, foreign trade law, and technical proficiency in SAP ERP systems are necessary to establish strategic policies. /p /lilipProven project management experience is required, ideally complemented by the practical application of Six Sigma methodologies to drive process optimization. /p /lilipExceptional transformational leadership, interpersonal skills, and business-level fluency in English are mandatory to foster an inclusive, high-performance culture across diverse, cross-cultural teams. /p /li /ulh3Qui nous sommes /h3pUn avenir plus sain nous pousse à innover. Ensemble, plus de 100 000 employés à travers le monde sont dédiés à faire progresser la science et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Nos efforts aboutissent à plus de 26 millions de personnes traitées avec nos médicaments et plus de 30 milliards de tests réalisés avec nos produits de Diagnostique. Nous nous encourageons mutuellement à explorer de nouvelles possibilités, à favoriser la créativité et à conserver nos grandes ambitions, afin de fournir des solutions de santé qui changent des vies et ont un impact mondial. /ppConstruisons ensemble un avenir plus sain. /ppbRoche est un employeur offrant l'équité en matière d'emploi. /b /p /p #J-18808-Ljbffr