Assistant Maitre D'Hotel - Explora Journeys

JOB PURPOSE

An exciting opportunity exists for a world class Assistant Maître D'Hotel to join our newly created luxury travel brand Explora Journeys .

The Assistant Maître D’Hotel supervises all Dining Service Team members in order to provide excellent service to Guests.

KEY ACCOUNTABILITIES

• Controls all restaurant service stations are clean and the mise en place is correct before and after every service;
• Controls the daily work of Dining Service Crew in the assigned restaurant;
• Handles and resolves Guest complaints regarding dining quality and service;
• Supports the Maître D’Hotel in cost control responsibilities through close monitoring of the inventory;
• Assists the Maître D’Hotel, ensuring compliance with quality and sanitation standards and procedures in all restaurants, crew mess rooms and room service.

QUALIFICATIONS (skills, competencies, experience)

• Education within hotel / catering industry or equivalent experience in 4 / 5 star restaurant, hotel or resort;
• Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);
• Good management and organization skills;
• Interpersonal and communication skills;
• Passion about hospitality and customer service driven;
• Cruise industry experience is an advantage;
• Computer literacy.

VISA REQUIREMENTS (if any)

Possess a valid passport and when available a seaman book.