Head of Pricing & Offer Manager

Job Overview

As Head of Pricing & Offer Management, you lead the development and implementation of pricing strategies and business models in alignment with SHL’s overall business objectives. Furthermore, you will work with Global Sales to ensure that prices and customer proposals maximize revenue growth and profitability, while matching competitor’s actions and customer’s willingness to pay. Finally, you will continuously develop SHL’s approach to pricing, business models, and proposals by leveraging state-of-the-art methods, tools, and technologies. You will lead a high-performing international pricing and offer management team and shape a proactive function.

Main Responsibilities

• Team Leadership : Shape and lead a high-performing, international Pricing & Offer Management team. Define team goals, manage budgets and deadlines, allocate resources, and monitor and improve team performance. Provide guidance and mentorship and foster a culture of collaboration and continuous improvement.
• Pricing Strategy : Responsible to develop pricing strategies and business models in alignment with SHL’s overall business objectives. Together with Global Sales, define recommendations for commercial terms, pricing corridors and margin guidelines for device development fees, clinical unit prices, and commercial unit prices – including both existing and new products, services, and solutions. Monitor pricing strategies and business models based on market conditions and customer feedback and provide recommendations for adjustments.
• Operational Pricing & Proposal Support : Responsible to lead your team to provide best-in-class pricing and offer support for Global Sales. Based on the strategic guidelines, provide recommendations for prices and commercial terms that are competitive, profitable, and aligned with customers’ willingness to pay. Ensure that your team works together with Global Sales to build a narrative around a price and commercial offer that drives customer choice towards SHL. Where needed, support sales teams with negotiations.
• Continuous Improvement : Continuously develop SHL’s approach to pricing, business models, and proposals by leveraging state-of-the-art methods, tools, and technologies. Build and maintain pricing tools, systems, and governance to improve effectiveness and efficiency and ultimately secure scalability and speed.
• Performance Management : Establish performance management systems to evaluate the effectiveness of pricing strategies and activities. Track and analyze KPIs to measure the impact of pricing decisions on various aspects of business performance (e.g., revenue, profitability, market share, customer satisfaction). Together with Global Sales, identify areas for improvement.
• Cross-Functional Collaboration : Enable and promote collaboration of Pricing & Offer Management with other teams of the Growth Organization as well as teams of other functions.

Minimum requirements

Preferred qualifications

Relevant Qualification / Education and Training

We Offer