Speak Slovenian or Croatian? Build Your International Careerin Sofia

Customer Support Advisor | On-site Your language

skills can open the door to an international career. We are looking

for Slovenian- and Croatian-speaking professionals who want to work

in a structured, people-focused role within a global lifestyle

brand . Based on-site in Sofia , you will support adult customers

across multiple channels, delivering clear, compliant, and

high-quality service in a fast-evolving environment. This role goes

beyond answering questions — you will become a trusted point of

contact , guiding customers through products, services, and digital

tools while maintaining the highest service and compliance

standards. -Role Overview Location : Sofia, Bulgaria (on-site)

Languages required : Slovenian or Croatian (C2 / native) English

B2+) Employment type : Full-time Working hours : Rotational shifts

no night shifts included) -What You Will Be Responsible For

Supporting customers via phone, chat, and email Assisting with

orders, account questions, product setup, and troubleshooting

Ensuring age verification and regulatory compliance in every

interaction Providing accurate, calm, and professional guidance

Recording interactions and following internal quality processes

Collaborating with internal teams when escalation is required -What

You Will Receive Attractive salary package with 14 annual salaries

Private health insurance and additional benefits Paid training and

a well-structured onboarding program A modern office environment in

Sofia A truly multicultural team and supportive leadership

Long-term career development opportunities within customer

experience and operations -Who Were Looking For Native or

near-native Slovenian or Croatian speaker Confident English

communication skills Customer-oriented mindset with strong

problem-solving abilities Comfortable working with digital

platforms and electronic devices Detail-oriented, reliable, and

professional approach Why Sofia? Sofia offers a growing

international business environment, affordable living, vibrant

culture, and strong career opportunities — making it an excellent

destination for professionals ready to take their next step abroad.

Interested? Send your CV to :

giuliano.cani@cbtalents.org