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Job in Germany : IT Support & Customer Consulting for SAP Business one (m / f / d)

MARINGO Computers GmbHswitzerland

Il y a 9 jours

Description de poste

We are looking for new MARINGOs!

Are you looking for a new challenge in the field of IT support & customer care for SAP Business One® as soon as possible?

Find out more about our vacancies in Cologne!

IT support & customer support

for SAP Business one

m / f / d)

Full-time / hybrid

For more than 35 years, MARINGO has set itself the goal of developing modern, tailor-made commercial software for small and medium-sized companies. We distribute our project management software MARIProject based on SAP Business One worldwide via our SAP partner network. We are delighted that MARIProject is now being used by over 22,000 users worldwide!

In addition to sales and development, we support our customers and partners with consulting, training and service & support in the implementation of their IT projects.

Good and personal cooperation is particularly important to our team of 25 employees.

MARINGO benefits

We offer you a full-time permanent position
Regulated working hours
Hybrid : on site and up to 3 days per week in the home office
Good work-life balance
Flexitime account, flexible break times
Support from the entire team in familiarizing yourself with the software and your area of responsibility
Personal development opportunities, including through further training
Little bureaucracy, flat hierarchy, open doors
Pleasant working atmosphere and friendly, motivated team
Modern workplace in Cologne, office space can be used alone or in pairs
Free parking spaces with e-charging station
Good transport links and accessibility by public transport
Industry-standard pay and company pension scheme
Team development & team events
Free drinks & team kitchen

Your tasks

You will support our international customers and sales partners with application-specific questions about SAP Business One and MARIProject.

You process support requests by phone, online or in a remote session, document and manage these requests in our electronic ticket system.

You analyze the bugs that occur and find solutions for our customers together with the development and consulting team.

You will also provide support during installation and implementation.

Your profile

You have completed training in the commercial or IT field (e.g. IT systems management assistant, wholesale and foreign trade clerk, etc.), as well as commercial and business management knowledge (ERP, CRM, merchandise management, etc.).

Good IT skills in Windows operating systems and Microsoft Office

Practical experience in customer support, ideally in the area of ERP systems

Strong customer, service and team orientation

Good analytical and logical thinking skills combined with a desire to find solutions

You can express yourself well in German and English, both in writing and on the phone

You like to work independently, reliably and systematically, with a sense of responsibility, commitment and the ability to work in a team.

Any more questions?

Then we look forward to your call : Phone : 0221 - 94 90 58 - 0

Sounds interesting?

Then we would love to meet you in person! Simply send us an email with your CV, references, earliest possible starting date and salary expectations to

Daniela Müller-Dietz :

[email protected]

MARINGO Computers Ltd.

Mrs. Daniela Müller-Dietz

Stolberger Street 114 a

50933 Cologne