Social Offres d'emploi - Gland, VD
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Digital Marketing Content Specialist
Webloyalty SàrlNyon, CH We are seeking a dynamic and proactive Community & Communications Specialist to join our team at Webloyalty, overseeing 18 different Cashback and Cyber Security programmes.This role is pivotal in b...Voir plusDernière mise à jour : il y a 5 jours
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Educateur-trice pour le secteur« Les Epices » _cdi_80%
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Writer and Digital Marketing Coordinator
LHHVaud Our client is a swiss expert in all local and regional leisure activities.They are now looking for a full time Writer (in.
Daily copywriting for the website.Writing of content in a variety of format...Voir plusDernière mise à jour : il y a plus de 30 jours
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Responsable De Centre De Formation Tem
FONDATION DE VERDEILVaud, CH Taux d’activité : .Date d’entrée en fonction : .Vous assurerez le bon fonctionnement de la structure tant sur le plan pédagogique que fonctionnel et favoriserez son i...Voir plusDernière mise à jour : il y a 1 jour
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Educateur diplômé à 80%
Institution L'EspéranceEtoy, CH Au cœur de la Côte entre lac, vignes et montagnes, la L Espérance, créée en , est une institution spécialisée œuvrant en faveur d enfants et d adultes en de handicap.
Freynet, cheffe de secteur comp...Voir plusDernière mise à jour : il y a 4 jours
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IT Infrastructure Manager
Michael PageNyon, CH Administer, maintain, and support Level 2 & 3 IT infrastructure systems (cloud, virtual servers, backups, telecom, mobility).
Lead the Service Desk team, set priorities, and ensure top-notch end...Voir plusDernière mise à jour : il y a plus de 30 jours
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Responsable des ventes 100% (h / f / d)
Universal-Job AGVaud, Switzerland Conduite opérationnelle d'une équipe d'environ 10 collaborateurs.Responsable de l'atteinte des objectifs de production de l'agence.
Coaching et développement continu des collaborateurs.Développement...Voir plusDernière mise à jour : il y a 2 jours
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Chef de projet enveloppe du bâtiment
Adecco Human Resources AGNyon, CH Nouveau poste dans le domaine de la construction !.Nous recrutons un(e) Chef de projet spécialisé-e dans l'enveloppe du bâtiment pour rejoindre l'équipe de notre client.
En tant que Chef de projet (...Voir plusDernière mise à jour : il y a 19 jours
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Cleaning Lady (H / F)
Batmaid - CHRolle , Vaud Batmaid is the leading cleaning company for private individuals in Switzerland with over 55,000 customers.We are constantly looking for experienced and reliable employees for a part-time contract.A...Voir plusDernière mise à jour : il y a plus de 30 jours
Assistant(e) social(e)
InterXpertGenève / Vaud InterXpert a été créée en 2003 par des professionnels issus du domaine du recrutement et de la location de services, présents depuis plusieurs années sur la place genevoise et en suisse romande.La ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Sales Manager (B2C – Socials, wedding, banqueting, smerf)
YOTEL Geneva LakeFounex, CH YOTEL is one of continued development and never a dull time! You will get to interact with our great guests and support the Sales team in selling our great product – making you very important to us...Voir plusDernière mise à jour : il y a 13 jours
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House keeper
Batmaid - CHSt-Prex, Vaud Batmaid is the leading cleaning company for private individuals in Switzerland with over 55,000 customers.We are constantly looking for experienced and reliable employees for a part-time contract.A...Voir plusDernière mise à jour : il y a plus de 30 jours
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Country General Manager North East Europe
embectaVaud, Switzerland A career at embecta means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work.
Here our employees can fulfill their life’s pur...Voir plusDernière mise à jour : il y a 10 jours
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Digital Marketing Content Specialist
Webloyalty SàrlNyon, CHIl y a 5 jours
Description de posteDevelop, implement, and evaluate global procedures for reputation and social media management. Manage relationships with reputation platforms (e.g., Trustpilot), including contract negotiation, implementation, and optimization. Develop strategies to improve our public perception by engaging with unhappy customers and resolving issues in a timely and professional manner. - Coordinate with customer service and internal teams to ensure a consistent, thoughtful approach to negative feedback. - Report on member satisfaction metrics derived from internal surveys, social media, and reputation platforms. - Track and analyze review trends, generating actionable insights to prevent recurring issues. Act as a liaison between the Nyon office and regional teams, ensuring consistent support and alignment with customer service objectives. Address and resolve reputation-related issues that require centralized expertise. Organize and lead member focus groups to gather honest feedback on products, services, and overall member experience. Implement a robust process for collecting and analyzing member feedback through surveys, review widgets, and other feedback channels. Curate and leverage member-generated content (videos, tips, testimonials) to showcase positive experiences and build community trust. Build and maintain a direct line of communication with members to foster transparent dialogue and gather ongoing feedback. Drive community outreach programs, including charity partnerships, referral campaigns, and recommendation initiatives. Lead efforts to enhance the brand’s online reputation through innovative campaigns and member engagement. Compile and analyze feedback from various channels, including review platforms, surveys, and focus groups, to provide actionable recommendations. Report on member satisfaction, track reputation metrics, and identify key areas for improvement. Collaborate with cross-functional teams to implement changes based on feedback, driving a continuous improvement cycle. Proven experience in community management, communications, or a related role. Strong understanding of SEO strategies and content optimization techniques. Excellent project management and organizational skills, with the ability to manage multiple initiatives simultaneously. Proficiency in using social media and reputation management platforms. Strong interpersonal and communication skills, with the ability to build relationships across teams and with community members. Data-driven mindset, with the ability to analyze feedback and generate actionable insights. Creative problem-solver with a passion for engaging and growing communities. - Strong analytical skills, with the ability to interpret feedback, identify trends, and generate actionable insights. - Excellent written and verbal communication skills, particularly in handling sensitive situations with professionalism and empathy. - Experience with review management platforms (e.g., Trustpilot, Google Reviews) and feedback tools. - Highly organized, able to manage multiple initiatives and projects while maintaining attention to detail. Experience in the cashback, subscription, or e-commerce industry. Familiarity with tools for managing focus groups, surveys, and community feedback. Familiarity with SEO and Paid Ads. - Experience with Marketing Automation tools.
ABOUT THE ROLE
We are seeking a dynamic and proactive Community & Communications Specialist to join our team at Webloyalty, overseeing 18 different Cashback and Cyber Security programmes. This role is pivotal in building, managing, and nurturing our member community while protecting our brand reputation, driving SEO value and ensuring our content strategy aligns with our reputation management efforts. The ideal candidate will lead initiatives to engage with members, collect valuable feedback, and drive member satisfaction, ensuring our program stands out in a competitive market.
KEY RESPONSABILITES
1. SEO and Content Optimization :
- Drive SEO value for our corporate and product sites by improving content and implementing effective strategies.
- Maintain and update the corporate website to reflect up-to-date content and best SEO practices.
- Create and optimize landing pages, including interactive “how-to” guides to educate and engage users.
- Support initiatives to improve SEO rankings and manage billing descriptor content.
2. Reputation and Social Media Management :
3. Regional Support and Coordination :
4. Community Engagement :
5. E-Reputation Initiatives and Outreach :
6. Reporting & Analysis of Member Feedback :
REQUIRED SKILLS & EXPERIENCE
PREFERRED QUALIFICATIONS