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Relation client Offres d'emploi - Suisse

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Relation client • suisse

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Senior Client Director, Client Organisation, Geneva

IpsosGenève, Switzerland

The mission of the Ipsos Client Organization (CO) is to deliver greater value for our clients and profitable growth for Ipsos.The CO is comprised of senior executives who are focused on i) driving ... Voir plus

Sachbearbeiter/-in Customer Relation Center DE/FR 80-100%

AMAG GroupCham, ZG

Wir bewegen und begeistern Menschen.Leasinggesellschaft gesamtschweizerisch die AMAG – Produktepalette, prozessiert und betreut die Leasingkundinnen und Leasingkunden aller Konzernmarken.Hast du Fr... Voir plus

Client Reporting Specialist

LHHGeneva, Geneva, Switzerland

Nous recrutons, pour une longue mission, un ou une Client Reporting Specialist pour renforcer le département IT de notre client situé à Genève, Si vous êtes prêt ou prête à relever un nouveau défi... Voir plus

Client Account Representative

Company 81 - Manulife Data Services Inc.Manila, Manulife Business Processing Services

Manages a full block of clients.Deliver professional and trusted service to Manulife John Hancock clients, brokers, third party administrators and plan participants as required.Build solid relation... Voir plus

Stagiaire service aux patients - guest relation

Swiss Medical NetworkLausanne, VD, CH

Fondée en 1932 et située au cœur de la ville de Lausanne, dans un cadre d’exception face au lac Léman et aux Alpes, la Clinique de Montchoisi a toujours été l’un des établissements les plus réputés... Voir plus

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GallagherZurich, Switzerland

Are you ready to take the next step in your career with a global leader in insurance, risk management, and consulting services? As a Senior Client Executive based in Zurich, Switzerland, you'll pla... Voir plus

Gestionnaire Relation Clients – Caisse AVS - Français-allemand

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Gestionnaire Relation Clients – Caisse AVS - Français-allemand (80-100%).Présent en Suisse romande et en Suisse alémanique, le Centre Patronal est l’entreprise au service des entreprises et de l’éc... Voir plus

Chargé / Chargée de relation clientèle (h/f/x) 80%

Vaudoise AssurancesLausanne, Vaud, Suisse
Quick Apply

Chargé / Chargée de relation clientèle (h/f/x) 80% chez Vaudoise Assurances | softgarden.Chargé / Chargée de relation clientèle (h/f/x) 80%.Avec expérience professionnelle.Employeur solide et tourn... Voir plus

Client Mystère

Helion ResearchVevey, Vaud

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Senior Client Accountant

TalentCloud Group RecruitmentZug, Switzerland
Quick Apply

Wir suchen eine erfahrene Treuhandfachperson, die Freude daran hat, internationale Mandate ganzheitlich zu betreuen und anspruchsvolle Finanzthemen eigenständig zu führen.In dieser Rolle arbeitest ... Voir plus

Leiter:in Hotelservice & Guest Relation 100%

Spital Nidwalden AGStans, CH

Das Spital Nidwalden ist ein modernes Akutspital mit 90 Betten, rund 600 engagierten Mitarbeitenden und ist für die erweiterte Grundversorgung verantwortlich.Als Unternehmen der LUKS Gruppe sind wi... Voir plus

Client Lead Media

WPP MediaZürich, CH

WPP steht für kreative Transformation.Mit der Kraft von Kreativität gestalten wir eine bessere Zukunft für unsere Mitarbeitenden, unsere Kunden, unsere Gemeinschaften und unseren Planeten.Genau hie... Voir plus

Operations Manager & Client Services

PORT Real Estate Development AGZürich, CH

Operations Manager & Client Services.Wir vereinen zwei Welten: die professionelle Entwicklung von Wohnimmobilien in Agglomerationen und eine eigene digitale Plattform, die unser Kerngeschäft ergänz... Voir plus

Apprentissage d'agent·e relation client CFC

TPG Transports publics genevoisLe Grand-Lancy, CH

Grâce aux plus de 2'200 collaborateurs·trices, nous sommes un acteur de référence de la mobilité dans la région genevoise en œuvrant quotidiennement au service de la collectivité.Afin d’améliorer l... Voir plus

Stagiaire service aux patients - guest relation

Clinique de MontchoisiLausanne, Vaud, Switzerland

Assurer un accueil personnalisé et de grande qualité pour nos patients, visiteurs et médecins.Veiller à la bonne prise en charge des patients avant et pendant leur séjour.Accompagner les patients l... Voir plus

Sachbearbeiter/-in Customer Relation Center DE/FR 80-100%

AMAG GroupCham, Zug, CH

Sachbearbeiter/-in Customer Relation Center DE/FR 80-100%.Wir bewegen und begeistern Menschen.Leasinggesellschaft gesamtschweizerisch die AMAG – Produktepalette, prozessiert und betreut die Leasing... Voir plus

Client Partner

inovex Switzerland AGSchweiz, CH

Du willst nicht nur Projekte managen, sondern ein Geschäft aufbauen? Bei inovex bekommst du die einmalige Chance, den Markteintritt und den Aufbau unseres Geschäfts aktiv mitzugestalten – von der e... Voir plus

Client Advisor 100%

MXM SABasel, CH

Erfahrung im Verkauf, idealerweise im Bereich Damenbekleidung.Sehr gute Deutsch- und Englischkenntnisse.Leidenschaft für Mode und Freude am Kundenkontakt.Starke Ergebnisorientierung und ausgeprägte... Voir plus

Chargé.e de relation patient - 80% - Lausanne-Maupas

ArdentisLausanne, Vaud, Switzerland

Rue du Maupas 51, 1004 Lausanne.Satisfaire et fidéliser les patients en personnalisant le service proposé.Suivre les patients tout au long de leur parcours de soins.S'assurer de la satisfaction pat... Voir plus

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Senior Client Director, Client Organisation, Geneva

Senior Client Director, Client Organisation, Geneva

IpsosGenève, Switzerland
Il y a plus de 30 jours
Description de poste

Organization description

The mission of the Ipsos Client Organization (CO) is to deliver greater value for our clients and profitable growth for Ipsos. The CO is comprised of senior executives who are focused on i) driving new business and ii) building long-term client relationships by understanding their business context and priorities and then identifying and penetrating the relevant buying points for Ipsos’ broad portfolio of services that address these needs.

Job description:

  • Drive New Business Development: Initiate and cultivate relationships with new logos and re-engage lapsed clients. Leverage your industry and sector connections effectively, participate in strategic conferences, utilize social media channels, and deeply understand prospective business issues to deliver exceptional business development success.
  • Ensure client relationship excellence to drive growth: Maintain and enhance relationships with a portfolio of 2-3 top-tier clients. Focus on driving growth and creating value through diversification, identifying new buying points, and exploring new business questions. Collaborate internally with the Chief Client Director to ensure alignment when managing clients at a global level.
  • Collaborate with Ipsos teams to bring to existing & new clients the best of Ipsos and be the “Voice of the Client” among Ipsos teams.

Key responsibilities:

Overall accountability for:

  • achieving revenue targets with s set of core clients
  • diversifying our business with our core clients
  • achieving revenue targets with prospects and lapsed clients
  • building, coordinating and managing account plans while ensuring Service Lines collaboration.

Professional Experience:

Minimum 12-years’ experience including:

  • Client relationship management, preferably including large international clients
  • Multi-stakeholder relationship management inc. undirect management

  • Proven revenue generation experience (the position is about generating and winning new opportunities, not about doing)

Knowledge and Technical Skills:

  • New Business Sales Experience: Demonstrates a proven track record in cultivating business growth with existing clients and successfully acquiring new clients.
  • Strong relevant network: is connected to range of clients in the industry, with relationships that can be leveraged
  • Advisory / strategic thinking: ability to elevate discussions at a business & decisions level
  • Social media Savviness: both to assure that they are seen as senior industry experts and to reflect Ipsos stature and offerings
  • Detailed understanding of Market Research main solutions (ideally Ipsos Services) to enable opportunity identification so that clients/ prospects feel immediate confidence that they are speaking with a senior and knowledgeable Ipsos representative

Behaviours and Soft Skills:

  • Positive energy: “attitude is everything”
  • Client-focus and commercially driven: business and commercial acumen
  • Collaboration alongside with team spirit: we are winning collectively
  • Influencing and relationship building, as per Ipsos “Client First” values
  • Leadership, including thought leadership and showing by example
  • Executive presence (as engaging senior clients as well as Ipsos leaders)

  • Motivated to work in an international and diverse environment.

Languages:

  • Highly proficient in written and spoken English: all communications with our clients and internally are in English
  • French and/or German may help