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Product owner Offres d'emploi - Genève, GE

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Product owner • geneve ge

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Product Owner

Product Owner

MSC Mediterranean Shipping CompanyGenève, CH
CRM Business Analyst - MS Dynamics 365 for Customer Support.As a key member of the Development Services team, reporting directly to the CRM Product Owner, the CRM Business Analyst will facilitate t...Voir plusDernière mise à jour : il y a 26 jours
  • Offre sponsorisée
Product Owner – Securities Settlement

Product Owner – Securities Settlement

Lombard OdierGeneva
An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and op...Voir plusDernière mise à jour : il y a plus de 30 jours
License Owner, Geneva

License Owner, Geneva

Stranger SoccerGeneva, GE, CH
Quick Apply
Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world.We are looking for a License Owner to open and operate the Stranger Soccer busines...Voir plusDernière mise à jour : il y a plus de 30 jours
Product Innovation Manager

Product Innovation Manager

MSC CRUISESGE, CH
The Product Innovation Manager is responsible for hypothesizing, researching, sizing, testing and analyzing data & customer behavior to identify short and long-term opportunities for the MSC Cruise...Voir plusDernière mise à jour : il y a plus de 30 jours
Product Owner UI / UX, solutions numériques patients et patientes – 100%

Product Owner UI / UX, solutions numériques patients et patientes – 100%

HUGGenève, Suisse
Avec plus de 12'000 collaborateurs et collaboratrices représentant 180 métiers, les Hôpitaux Universitaires de Genève sont un établissement de référence au niveau national et international.Pour en ...Voir plusDernière mise à jour : il y a 9 jours
Data and Analytics - Product Owner - 7 to 8 months fixed-term contract

Data and Analytics - Product Owner - 7 to 8 months fixed-term contract

RichemontMeyrin, GE, CH
Lead Data, Analytics & AI Products Roadmap.With your team, drive the product roadmaps on data foundations, analytics and AI solutions. In collaboration with Group Platforms Product Owners, centralis...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Product Manager

Product Manager

Adecco Human Resources AGGeneva, CH
The Product Manager is responsible for developing the positioning, strategy, and promotional campaigns for therapeutic solutions to increase product performance and better meet patient needs.Strate...Voir plusDernière mise à jour : il y a 16 jours
  • Offre sponsorisée
Product Marketing Manager

Product Marketing Manager

FREDERIQUE CONSTANTPlan-les-Ouates, CH
Passion, innovation et créativité : tels sont les piliers qui animent nos équipes dans leur travail quotidien.Depuis sa création en 1988, Frederique Constant se donne pour mission de démocratiser l...Voir plusDernière mise à jour : il y a 11 jours
  • Offre sponsorisée
Product Owner Senior

Product Owner Senior

Le Temps SAGenève, CH
Média de référence, Le Temps est le seul quotidien francophone de dimension nationale en Suisse.Fondé en 1998, Le Temps décrypte la Suisse et le monde au quotidien depuis plus de 25 ans et propose ...Voir plusDernière mise à jour : il y a 6 jours
Business Analyst

Business Analyst

KEYTEOGeneva, Switzerland
Pour un de nos clients, nous recherchons un Business analyst possédant une expérience marquée dans des projets d'intégration. A ce poste, vous jouerez un rôle central entre le responsable d'équipe, ...Voir plusDernière mise à jour : il y a plus de 30 jours
Product Owner UI / UX, solutions numériques patients et patientes – 100%

Product Owner UI / UX, solutions numériques patients et patientes – 100%

Hôpitaux Universitaires de GenèveGenève, Geneva, Switzerland
Intégrez l’équipe d'APPS & UX, dont la mission est de favoriser l’innovation à travers des projets avant-gardistes, impliquant des solutions à la pointe de la technologie.Composée d’une dizaine...Voir plusDernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Product Manager

Product Manager

SonarSource SAGenève, CH
Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with stre...Voir plusDernière mise à jour : il y a 15 jours
  • Offre sponsorisée
Product Owner Senior

Product Owner Senior

WhatJobsGenève, Schweiz
Média de référence, Le Temps est le seul quotidien francophone de dimension nationale en Suisse.Fondé en 1998, Le Temps décrypte la Suisse et le monde au quotidien depuis plus de 25 ans et propose ...Voir plusDernière mise à jour : il y a 6 jours
Product Owner IA / Business Data (H / F)

Product Owner IA / Business Data (H / F)

LHHGeneva, Geneva, Switzerland
Nous recrutons un ou une Product Owner IA / Business Data (H / F) pour renforcer le département IT de notre client situé à Genève, Si vous êtes prêt ou prête à relever un nouveau défi, cette offre es...Voir plusDernière mise à jour : il y a 6 jours
  • Offre sponsorisée
Product Owner UI / UX, solutions numériques patients et patientes – 100

Product Owner UI / UX, solutions numériques patients et patientes – 100

HUG - Hôpitaux Universitaires de GenèveGenève, CH
Avec plus de 12'000 collaborateurs et collaboratrices représentant 180 métiers, les Hôpitaux Universitaires de Genève sont un établissement de référence au niveau national et international.Pour en ...Voir plusDernière mise à jour : il y a 6 jours
Product Sustainability Engineer

Product Sustainability Engineer

Sécheron Hasler GroupSatigny, GE, CH
Quick Apply
Sécheron Hasler Group continues the Swiss tradition of more than 140 years in the field of railway technology.We are one of the world's leading suppliers of electrical and electronic safety compone...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Head of GIS Product

Head of GIS Product

jobupGENEVE, CH
Join MSF OCG as a Head of GIS Product.We are looking for passionate candidates ready to contribute to our humanitarian mission. Below, you will find the job details and the qualifications we are loo...Voir plusDernière mise à jour : il y a 15 jours
  • Offre sponsorisée
Product Owner - banking platforms

Product Owner - banking platforms

SwissquoteGland, Canton Geneva, Switzerland
Salary : CHF 95’000 - 120’000 per year.Educational background : Master or Bachelor degree.You have a deep understanding of banking products. Trading and B2B knowledge is a plus.You have several years ...Voir plusDernière mise à jour : il y a plus de 30 jours
Sales Executive - Lugano, Switzerland

Sales Executive - Lugano, Switzerland

NetJets (Suisse) SARLGeneva, CH
To generate new business sales in respect of NetJets Fractional Shares, Leases and Jet Card Programmes to our key target audience, including High Net Worth Individuals, Corporations and Aircraft Ow...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Product Development Manager

Product Development Manager

PodermPlan-les-Ouates, CH
Numéro 1 du soin des ongles en pharmacie, Poderm développe des solutions naturellement efficaces pour la santé du pied et des ongles. Fondé par Maud Falconnet, podologue, Poderm propose des formules...Voir plusDernière mise à jour : il y a 15 jours
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Product Owner

Product Owner

MSC Mediterranean Shipping CompanyGenève, CH
Il y a 26 jours
Description de poste

CRM Business Analyst - MS Dynamics 365 for Customer Support

As a key member of the Development Services team, reporting directly to the CRM Product Owner, the CRM Business Analyst will facilitate the integration and implementation of our Dynamics 365 (D365) CRM Solution for Customer Support (CS), aligning it with the company’s operational goals and customer service requirements.

In this role, you will be crucial in positioning IT as a strategic business partner that understands customer service strategy and enhances support processes and operations through technology.

We are looking for candidates with exceptional organizational skills and a process-oriented mindset, who are knowledgeable about Dynamics 365 CRM for Customer Support capabilities, processes, best practices, and the overall application landscape.

Strong communication skills are essential for driving clarity and consensus around business requirements and presenting technology solution options to both technical and non-technical stakeholders across multiple locations.

Success in this role requires a constant focus on delivering simple, holistic, and intuitive user experiences. You will oversee the entire CRM workstream under your responsibility (including customer interactions, service requests, case management, and knowledge management) and collaborate with business stakeholders to ensure the solution meets their needs.

Key Responsibilities

  • Lead internal meetings with relevant business stakeholders to formalize business requirements and ensure CRM stream results for customer support.
  • Define and document new product capabilities by translating business requirements into D365 CRM Customer Support features.
  • Serve as a subject matter expert (SME) for technical and functional solutions within the D365 CRM Customer Support application.
  • Design technology solutions by prioritizing native application features first, using configuration and code that follow best practices. This approach minimizes technology debt, allows users to manage data independently from IT, and remains sustainable and flexible for future growth.
  • Participate in all steps of solution delivery, from ideation through production stabilization. This includes system configuration, unit testing, mass data maintenance, and leveraging deployment automation tools, all while adhering to IT-controlled procedures.

Knowledge, Skills & Experience

  • Proficiency in CRM Dynamics 365 - Customer Support
  • Experience managing and supporting Enterprise-scale Business Applications
  • Excellent communication and analytical skills. Consultative and interpersonal skills to build partnerships with business counterparts.
  • Knowledge of various Project Management approaches (Waterfall, Agile, etc.)
  • Ability to work independently, with initiative and a hands-on approach.
  • Knowledge of Azure DevOps will be advantageous.
  • Eligibility : In order to apply to this role, you must be eligible to work in Switzerland, or hold EU or Swiss citizenship.