Data manager • liestal
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Voir plus
Descartes Unites the People and Technology that Move the World.The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.By combinin... Voir plus
A safe workplace with zero tolerance for harassment.Open environments where people are free to be themselves.An inclusive community that believes in respect and merit.Help our clients to align stra... Voir plus
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NextLink is looking for an experienced Procurement Data Migration Consultant to support our client's a major ERP transformation, helping to migrate procurement and master data from Microsoft Dynami... Voir plus
A safe workplace with zero tolerance for harassment.Open environments where people are free to be themselves.An inclusive community that believes in respect and merit.Help our clients successfully ... Voir plus
The selected candidate helps drive enterprise-wide data governance, data quality and data management initiatives, partnering with business and technology stakeholders to maximise the value of data ... Voir plus
Gestaltung und Weiterentwicklung unserer datengetriebenen Organisation unter Einbringung eigener Ideen.Entwicklung skalierbarer Data-Warehouse- und Reporting-Lösungen (mit Data Vault, dbt und Spark... Voir plus
At Machine Learning Architects Basel (MLAB), we assist and empower people and organizations in designing, building, and operating reliable data and machine learning solutions.In doing so, our data ... Voir plus
We are an employee owned, international project delivery firm with a team of 4.We are world leaders in the pharma, food, medtech and mission critical sectors.From our network of offices in Europe, ... Voir plus
Dank unseres soliden Fachwissens sowie den Kompetenzen innerhalb der Interiman Group bietet wir massgeschneiderte Lösungen in der Personalberatung an.Startdatum: 01/10/2026• Spätestmögliches Startd... Voir plus
VIKING CRUISES busca un Asistente de Gerencia de Sistemas experimentado para unirse a nuestro equipo.El candidato ideal tendrá 5 años de experiencia en la gestión de sistemas y TI.Este puesto es fu... Voir plus
Global Project Manager: Project Manager / Medical Device / Pharmaceutical / Biopharmaceutical / 21CFR820.We are looking for a Principal Project Manager (PM) to manage a range of projects, based on ... Voir plus
Our client, a leading international financial institution based in Basel, is expanding its newly established Data Office and is seeking a Data Governance Analyst (m/f/d) for an immediate start.This... Voir plus
Onze klant is een Belgisch bedrijf dat zich richt op het ontwikkelen en leveren van duurzame technische oplossingen.Het bedrijf is gevestigd in Beringen en heeft ook een vestiging in Kruibeke.Ze he... Voir plus
Für ein anspruchsvolles Data-Engineering-Projekt bei einem etablierten Unternehmen in der Schweiz suchen wir einen erfahrenen Data Engineer.Im Fokus stehen die Weiterentwicklung einer bestehenden O... Voir plus
A safe workplace with zero tolerance for harassment.Open environments where people are free to be themselves.An inclusive community that believes in respect and merit.Help our clients navigate the ... Voir plus
Wir bringen Entscheidungsträger:innen aus grossen Unternehmen mit ausgewählten Lösungsanbieter:innen zusammen.Während zwei Tagen führen die Teilnehmenden vorab geplante Meetings, besuchen Vorträge ... Voir plus
Unser Kunde ist ein weltweit tätiges innovatives Hightech Unternehmen mit Hauptsitz in der Schweiz.Im Auftrag suchen wir per sofort oder nach Vereinbarung eine.Quality/EHS Manager (m/w/d), 100%.Ver... Voir plus
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
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