Branch Manager - Agency Sales

JobDescription

A Position Overview

Position Title

Branch Manager

Department

Business Associate Model

Level / Band

401 / Manager

Role Summary :

Responsiblefor achieving business targets for the branch through building a sustainableand productive distribution force.

Managesmooth business functioning, and successful implementation of various tacticaland strategic business initiatives as other key responsibilities.

Effectivemanagement of sales managers in the office leading to creation of a cohesivebusiness unit along with other functional representatives in the branch tocreate a robust and successful business unit.

Manageteam of business associate manager and business associates

Drivedistribution engagement through choreography and training

Workon cross sell and upsell campaigns and drive distribution for maximizing sales

Abilityto track local competition and align monthly business activities to achievesales objectives

Driveproductivities of emplyees and distribution

B OrganizationalRelationships

Reports To

Cluster Head

Supervises

Business Associates Managers

C Job Dimensions

Geographic Area Covered

Internal Stakeholders

Business Associates Managers

Agency Sales Training

Branch Operations

Distribution Operations

External

Business Associates / Advisors / Customers

D Key Result Areas

Organization Process

Key Contributions

Strategic Business Development

• Identify potential catchments areas and develop distribution in them
• Build Distribution through business associates

Business Development

• Drive recruitment of BAs through the BAMs
• Drive recruitment initiatives through activities and through BAs Drive Growth in Distribution through NAAFs, NLAs and New BAs
• Drive growth in business through Agent Activity, Case Size and Case Rate of the branches individually and the Region as a whole

Team Management

• Coach, Train and support the reporting Managers
• Monitor and review their performance
• Lead by example in all spheres and direction setting
• Review and track the growth of managers to ensure that they achieve their individual budget
• Maintain utmost levels of responsiveness to requirements from the Cluster Head / DOAs and National Head

Ensure Compliance

Ensure compliance to internal sales process & other compliance standards

MIS & Reporting

Maintain required trackers & reports to be submitted to various stakeholders

Risk

Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines.

Highlight and recommend process gaps, flaws and process changes.

E SkillsRequired

Technical

• Product / Subject matter expertise
• Team Management skills
• Mentoring skills
• Business perspective & planning
• Performance Management skills
• Insurance industry awareness
• Interviewing skills
• Self management
• Problem solving skills
• Peer level co-ordination and influencing skills

Behavioral

Essential

Desired

Interpersonal skills

Communication skills