Head Bartender - Explora Journeys

JOB PURPOSE

An exciting opportunity exists for a world class Head Bartender to join our newly created luxury travel brand Explora Journeys .

The primary responsibility of the Head Bartender is to provide an excellent guest drinking experience and ensure the smooth operations of the assigned venues in line with Explora Journeys policies / procedures, as well as working closely with the Beverage Manager on overseeing the operations for all bars / lounges and crew bar areas in order to achieve the best level of guest satisfaction, revenue and cost control.

KEY ACCOUNTABILITIES

• Assists the Beverage Manager, ensuring compliance with quality service and product, public health standards in all bars, lounges, and Host bars.
• Supervises the daily beverage operations in all Guest and Host Bars as assigned by the Beverage Manager.
• Supports the Beverage Manager to generate maximum guest satisfaction, generate upselling opportunities and maintains costs.
• Attends Guests needs by providing a courteous, friendly, quick, and professional service always.
• Manages the daily performance of the bar staff in their assigned workplaces.
• Ensures all bars are fully always stocked to par level.
• Ensures Guests receive premium service / experience in all venues.
• Trains team members and supervises the working operations in the assigned bar area.
• Supports the Beverage Manager in their cost control responsibility through close monitoring of the inventory, spoilage, and recipe adherence.
• Conducts daily self-inspection checks to ensure all bars, bar pantries, machinery and storerooms meet all Public Health guidelines.
• Supervise and monitor the correct application of food safety procedures and food quality requirements related to all processes.

QUALIFICATIONS (skills, competencies, experience)

• Previous experience in a similar position in an International Cruise Company, or in a busy 5-star hotel / resort with an international bar list.
• Food Safety / HACCP certificate required.
• Basic knowledge on food safety.
• Possesses job and product knowledge, including knowledge of cocktail recipes, wine lists and bar setups.
• Possesses full knowledge of Bar menus, garnishes, and presentations
• Is aware of all events and activities on the ship and able to communicate to the guests.
• Ensures compliance with the company alcohol policy.
• Communicates effectively with the senior management.
• Possesses ability to lead and make decisions. Experienced in coaching.
• Must be cost and quality conscious.
• Computer literacy, knowledge of Fidelio / Otalio, POS and Crunchtime is an advantage.

VISA REQUIREMENTS (if any)

Possess a valid passport and seaman book if available.