Work in Portugal - Customer Care / Italian Market (Remote Job with Accomodation)!)

Want to Relocate to Portugal?

We are looking for Italian -speaking talents who want to build a career in Customer Operations &

International Support while working in a diverse, multicultural environment in Lisbon.

Position : Customer Support Representative

Location :  Remote in Portugal

Market : Italian  -Speaking

Your Main Responsibilities

As part of the Customer Service Operations team, you will :

• Respond to customer requests via email, chat, contact forms, and calls
• Handle support tickets related to general queries, refunds, or incomplete services
• Call users to speed up case resolution and improve communication
• Perform back-office tasks that may involve outbound calls
• Conduct outbound calls to promote products, collect feedback, and support customer success
• Maintain accurate records using CRM tools
• Achieve performance goals and respect deadlines
• Provide operational feedback and escalate cases when needed

Salary Package With & Without Accommodation

Whats Offered

Accommodation Option :

Studio apartment in a company shared building for up to 12 months

Rent : 280 / month , all utilities included (deducted from payslip)

Working Conditions

Why Portugal?

A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.

Want to apply or learn more? Feel free to message me!