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Hotelmanager (m / w)

Hotelmanager (m / w)

AFCB ConsultingMorcote, Schweiz
Vor 30+ Tagen
Stellenbeschreibung

Specialists in hotel and tourism consultancy, we support professionals in the sector in optimising their performance and strategic development. With over 30 years' experience in boutique hotel management, our strength lies in creating exceptional customer experiences.

Introduction

We are looking to recruit for a well-known family business

Hotel Manager

for two boutique hotels in the Alps in French-speaking Switzerland.

The two hotels, with 30 and 15 rooms respectively, are holiday hotels located in a tourist destination with a strong restaurant business. The main clientele is made up of individuals, with a high percentage of regulars.

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Your tasks

Your role

  • General management of the two establishments
  • To guarantee an exceptional customer experience by offering a personalized and attentive service.
  • Use your sense of welcome and human contact to create memorable stays.
  • Overseeing day-to-day operations (accommodation, catering, maintenance) with particular attention to detail and quality.
  • Responsibility for the budget and effective cost management
  • Marketing the hotel in the relevant online and offline channels; increasing occupancy, sales and revenue is a common goal
  • Managing and inspiring a team dedicated to excellence, recruitment and development of skilled staff
  • Defining, ensuring and raising quality standards and certifications
  • Evaluating and reflecting on customer feedback, ensuring maximum customer satisfaction and increasing ratings
  • Guarantee of an impeccable hotel infrastructure
  • Quality control in all operational and administrative department

Your profile

Your profile

  • Several years' management experience in the hotel industry
  • Professional experience in the catering industry
  • A shared passion for customer service and a keen sense of refinement .
  • Skills in management, team coordination and monitoring financial performance.
  • Versatility, dynamism and the ability to adapt to an establishment with a strong identity.
  • An agile, assertive personality with a management style that is in tune with the spirit of the times and socially competent.
  • A keen sense of welcome and service
  • High resistance to stress and reliability
  • Strategic and entrepreneurial mindset, at ease with the key figures of business management
  • Strong ‘hands on' mentality

    • Benefits

    We offer :

  • An exceptional working environment in a uniquely charming hotel.
  • An opportunity to live on site, in the heart of a privileged environment.
  • A key role in the development and reputation of the establishment.
  • Finance, administration and accounting by the owner compan