JOB PURPOSE
In line with MSC Cruises policies and procedures and under the supervision of the Onboard Revenue Director, the SPA Manager is responsible for the operation and performance of the SPA, Gym and facilities as well as managing and motivating the Onboard SPA Team to maximise SPA revenue and achieve the highest levels of guest satisfaction.
KEY ACCOUNTABILITIES
•Oversees SPA, Gym and facilities and day-to-day operations;
•Ensures professional and customer-oriented services are consistently delivered by the On-board Spa Team;
•Identifies revenue opportunities and develops revenue driving strategies;
•Ensures exceptional guest service is consistently delivered throughout the entire SPA journey;
•Coaches, develops and trains the Onboard SPA Team;
•Evaluate SPA operations and revenue strategies on an on-going basis for continued improvement and growth;
•Collaborates with onboard departments to develop and implement revenue focused activities;
•Maintains standards and procedures for all aspects of the SPA operation;
•Completes all administrative duties in a timely manner: required reporting, inventory control, financial accounting.
QUALIFICATIONS (skills, competencies, experience)
•Proficient speaking, reading, and writing skills in English, a fluent level in 1 or more of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered a plus;
•High School Graduate or equivalent;
•At least 3 years’ as a Spa Manager onboard Cruise Ships;
•Keen business acumen;
•Committed to continually exceeding guest expectations;
•Strong interpersonal, organizational and problem-solving skills.
•Excellent listening, oral, and written communication skills;
•Strong PC Skills using Microsoft applications such as Word and Excel and a basic understanding of Microsoft Outlook or equivalent mail client application.
VISA REQUIREMENTS (if any)
•Possess a valid passport and when possible a seaman book copy.
SPA Manager • Geneva, Geneva, CH
As a Activity Director, you will be responsible for planning and implementing a comprehensive activities, and life-enrichment program that enhances the physical, social, emotional, and cognitive we... Mehr anzeigen
A leading premium beauty company in Plan-les-Ouates is seeking a Brand Manager to enhance the desirability of their fragrances category.You will leverage market insights for strategic development, ... Mehr anzeigen
Geneva, Switzerland (Manufacturing siting locations: Paris, Barcelona, Princeton).The Director, Fragrance Industrialization & Material Process & Optimization should have a passion for fragrance cre... Mehr anzeigen
A global building technology leader is seeking a Country Leader Controls for its Building Controls portfolio in Meyrin, Switzerland.The role involves strategic client leadership and P&L accountabil... Mehr anzeigen
A leading luxury brand is looking for a passionate Event & VIC Experience Manager based in Geneva.This full-time role involves conceiving and delivering exceptional events for top clients, ensuring... Mehr anzeigen
We are seeking a highly strategic, results-driven executive to lead the Building Controls portfolio with P&L responsibility.This role combines senior-level client leadership, sales strategy, and cr... Mehr anzeigen
A premium beauty company in Plan-les-Ouates seeks an experienced Brand Manager for their fragrances category.You will support global strategy and lead product development, ensuring consistency and ... Mehr anzeigen
BRIA in Geneva, Switzerland seeks an experienced Activity Director to plan and implement engaging activities for residents.You will oversee individual and group activities, schedule health-promotin... Mehr anzeigen
A leading cruise line in Switzerland is seeking a Director of Operations to oversee the operational readiness and management of large-scale cruise and hospitality assets.The role involves ensuring ... Mehr anzeigen
Explora Journeys in Geneva seeks a Destination Experience Manager responsible for overseeing cruise destination experiences.The role demands extensive experience in cruise shore excursions, budgeti... Mehr anzeigen
Un luxueux hôtel-spa à Genève recherche un(e) Directeur/trice Adjoint(e) Spa.Vous serez responsable de la gestion opérationnelle et administrative du spa, garantissant un service de qualité selon l... Mehr anzeigen
We are partnering with a luxury skincare brand to recruit a.Senior Product Development Manager.This is an exceptional opportunity for an experienced product leader with deep expertise in skincare f... Mehr anzeigen
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products.The Group operates in 90 countries worldwide and has 3,000 retail o... Mehr anzeigen
Be among the first 25 applicants.Where passion meets opportunity.The best of your adventures is the one you have yet to sail!.The Vice President Global SPA and Wellness is the global business owner... Mehr anzeigen
An international financial institution is looking for their new Senior Investment Management in Private Equity.Source and execute private equity secondary transactions, including both LP-led and GP... Mehr anzeigen
Technicien de maintenance des piscines.Acteur reconnu en Suisse romande dans le domaine des installations techniques liées à l’habitat, notre entreprise bénéficie de nombreuses années d’expérience ... Mehr anzeigen
A leading cruise line is seeking a Vice President Global SPA and Wellness in Geneva, Switzerland.This executive role involves driving the global strategy for SPA, wellness, and fitness operations a... Mehr anzeigen
In line with our policies and procedures and under the supervision of the SPA Manager, the Beauty Therapist is responsible for delivering an exceptional guest experience by providing professional f... Mehr anzeigen
