Client Relationship Advisor

Your Strategic Partner for HR, Payroll & Headhunting Solutions

🚀 We are seeking a professional Client Relationship Advisor to join a client-facing team supporting corporate and individual clients with advisory, portfolio follow-up and relationship management. The role focuses on developing and maintaining client relationships, delivering clear guidance on client solutions, and supporting growth of an advisory portfolio in a professional services context.

This position suits a collaborative, customer-oriented advisor who is organised, comfortable running client meetings and presentations, and experienced in managing client portfolios or accounts.

Location : Geneva, Switzerland (Hybrid)

Key Responsibilities :

• Manage and develop a portfolio of corporate and individual clients, ensuring ongoing satisfaction and retention.
• Act as the primary point of contact for client enquiries, coordinating internally to deliver timely and accurate responses.
• Prepare and present client proposals, advice notes and solution summaries.
• Lead informational sessions and workshops for client groups and stakeholders.
• Ensure accurate record-keeping and follow-up on client actions and commitments.
• Monitor client accounts and performance indicators, escalating risks or opportunities to management.
• Support commercial outreach and prospecting activities to expand the client base.
• Collaborate with colleagues across technical, service and operations teams to ensure a seamless client experience.

Qualifications and Skills :

What we offer

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