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Institutional Client Services Associate - German speaking
Interactive BrokersZug, SwitzerlandVor 30+ Tagen
StellenbeschreibungStrong knowledge of listed Equities, Options, Futures, and / or FX Analytical problem-solver with a passion for technology and financial markets Prior experience in international settlements or clearing operations is a plus. German and English speaking - any additional European languages are a plus. University degree or higher At least one to two years experience, preferably in a client-facing capacity at a global financial institution (less experienced candidates with a firm grasp of the core competencies will also be considered) Salary commensurate with experience Performance-based cash bonus and stock grant Hybrid work model Daily company-paid lunch. Fruit and snack options throughout the day
Responsibilities
include, but are not limited to :
- Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat.
- Escalate high-level issues to relevant stakeholders and make suggestions for process improvement.
- Other ad hoc projects and duties, including client training, general market research and development, etc
Qualification & Skills
Company Benefits