IT Account Manager (F / M - 100%)

KIDAN is seeking three energetic IT Account Managers to help us grow and support our client base in Switzerland. If you enjoy building relationships, have an interest in IT solutions, and want to make an impact in a dynamic technology company, this role is for you.

Tasks

• Build, manage, and grow relationships with clients across your region; becoming their main point of contact for KIDAN’s IT and cybersecurity solutions.
• Identify new sales opportunities and introduce clients to KIDAN’s range of offers, including IT management platforms, cybersecurity services, endpoint management, and network / cloud solutions.
• Understand clients’ business and basic IT needs, then work with our technical team to propose practical solutions (no deep technical skills required, just curiosity and willingness to learn).
• Support clients through the sales process : prepare proposals, coordinate meetings, and help guide them in choosing the right services and products.
• Follow up with clients post-sale to ensure satisfaction, encourage ongoing use, and identify new opportunities for upsell or cross-sell.
• Stay aware of industry trends and KIDAN’s portfolio so you can speak confidently about our core offers.

Requirements

Due to the high number of applications, only shortlisted candidates will be contacted.

KIDAN is an established Swiss-based international IT consultancy firm that end-to-end IT solutions and services to over 500 organizations, empowering them to manage and secure their IT infrastructure effectively.