Configure, update, and maintain event sessions within the organization's mobile conference application, ensuring accuracy, usability, and positive participant experience. Monitor feedback and resolve user issues.
Provide administrator‑level support for virtual and hybrid meetings, coordinating with technical teams to resolve real‑time platform, connectivity, and access issues.
Prepare, monitor, and validate live‑streaming sessions, ensuring high‑quality delivery of live and recorded content through webcasting tools.
Track digital trends and support business transformation initiatives by identifying improvements to conference technologies, workflows, and participant experience.
Assist in preparing and restoring meeting rooms and conference spaces, ensuring all required AV and technical infrastructure is operational before events.
Provide general support for meetings and events and perform additional duties as assigned.
Minimum 3 years of experience supporting or organizing hybrid conferences or meetings in an international context.
Strong knowledge of virtual meeting technologies , including event apps, remote‑participation platforms, streaming systems, and AV tools.
Ability to troubleshoot user issues, manage administrator dashboards, and ensure data quality within digital event platforms.
Understanding of UX best practices and ability to interpret user analytics to improve engagement.
Excellent organizational abilities; able to work accurately under pressure and tight deadlines.
Strong communication and stakeholder‑coordination skills, with the ability to collaborate effectively with technical teams.
Proactive mindset toward adopting new technologies and contributing to operational improvements.
Excellent written and spoken English; working knowledge of an additional UN language is desirable.
High customer‑service orientation, discretion, professionalism, and the ability to work independently, including during long conference hours.
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