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Client Relationship Advisor
Client Relationship AdvisorSalve.Inno Consulting • Geneva, Geneva, Switzerland
Client Relationship Advisor

Client Relationship Advisor

Salve.Inno Consulting • Geneva, Geneva, Switzerland
Vor 30+ Tagen
Stellenbeschreibung

We are seeking a professional Client Relationship Advisor to join a client-facing team supporting corporate and individual clients with advisory portfolio follow-up and relationship management. The role focuses on developing and maintaining client relationships delivering clear guidance on client solutions and supporting growth of an advisory portfolio in a professional services context.

This position suits a collaborative customer-oriented advisor who is organised comfortable running client meetings and presentations and experienced in managing client portfolios or accounts.

Responsibilities

  • Manage and develop a portfolio of corporate and individual clients ensuring ongoing satisfaction and retention.
  • Act as the primary point of contact for client enquiries coordinating internally to deliver timely and accurate responses.
  • Prepare and present client proposals advice notes and solution summaries.
  • Lead informational sessions and workshops for client groups and stakeholders.
  • Ensure accurate record-keeping and follow-up on client actions and commitments.
  • Monitor client accounts and performance indicators escalating risks or opportunities to management.
  • Support commercial outreach and prospecting activities to expand the client base.
  • Collaborate with colleagues across technical service and operations teams to ensure a seamless client experience.

Requirements

  • Several years of experience in client advisory account management or portfolio servicing (e.g. professional services financial services benefits administration or consulting).
  • Strong communicator with excellent presentation and negotiation skills.
  • Customer-centric approach with proven ability to build trust and long-term relationships.
  • Organised detail-oriented and capable of managing competing priorities.
  • Comfort leading meetings and delivering group presentations.
  • Proactive solution-driven and able to work autonomously as well as part of a team.
  • Fluency in French (C1) and professional level of English required; additional language skills are advantageous.
  • Relevant tertiary qualification (Bachelors or equivalent) or equivalent experience.
  • Benefits

  • Flexible working arrangements possible.
  • Professional development and internal training opportunities.
  • Supportive team culture with a focus on quality client service.
  • Opportunity to work on varied client mandates and build impactful client relationships.
  • Key Skills

    Business Development,Sales Experience,Loyalty Marketing,Portfolio Management,Wealth Management,Financial Services,Algebra,Territory Management,Banking,Relationship Management,Customer relationship management,Geometry

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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