Own customer service end to end: the info mailbox, phone enquiries, the contact database and the customer newsletter
Interpret stock reports and databases on your own, and turn them into valuable information for customers
Proactively spot opportunities where the various teams can add value
Manage sponsoring requests, contracts and reporting of value declaration
Provide administrative support for contracts, signature and notary processes, archiving and value reporting
Organise internal meetings ( cycle meetings) and support Team with travel plans
Manage international congresses participations (contracts, logistics, billing)
Organisation of National Congresses
Manage facilities, supplies, post and courier services, and make the office a great place to work
What you bring
A strong customer and patient focus, with the drive to deliver quality service every time
An autonomous, proactive way of working: you take ownership and follow projects through from start to finish
Resilience and a calm head in challenging or high-pressure situations
Experience in an administrative or customer service role
Background in office management or as a personal assistant
Strong MS Office skills, especially Excel, Word and PowerPoint
Fluent German, English and French; Italian is a plus
Experience coordinating multiple internal and external stakeholders
What’s in it for you A visible, varied role with real ownership in a stable international company, where your contribution matters every day and you help shape the spirit of the office.
Interested? Apply now with your CV and relevant documents. All applications are treated with strict confidentiality.