IT Support Specialist (m/f/d)

IT Support Specialist

(m/f/d)

Freelance/Contracting project Zug Start date: asap Reference number: 898329/1

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Responsibilities

• Provide first-line support for laptops, desktops, printers, scanners, and other end-user devices
• Troubleshoot and resolve common hardware, software, and connectivity issues
• Install, configure, and maintain IT equipment for employees
• Support users with Microsoft Windows, Microsoft 365, and standard business applications
• Coordinate with internal IT teams or external vendors when escalation is required
• Maintain IT asset inventory and assist with hardware replacements and deployments

Profile

• Experience in IT Support, Service Desk, Helpdesk, Desktop Support, or a similar role
• Strong knowledge of Windows operating systems and Microsoft 365 applications
• Experience supporting laptops, desktops, printers, scanners, and peripheral devices
• Excellent troubleshooting and customer-service skills
• Ability to work independently and provide reliable on-site support
• English language skills are mandatory
• German language skills at B1 level or higher are preferred

Benefits

• A pleasant work environment
• A varied role at a renowned company
• Support throughout the entire application process