Office Management Manager
Job Description
The Office Manager manages the office's day-to-day operations, ensuring a safe, productive, and professional environment for employees, visitors, and stakeholders. The role oversees office administration, facilities management, vendor relationships, workplace services, health and safety compliance, and employee experience initiatives while supporting business operations and organisational objectives. The Office Manager also leads and participates in special workplace projects, including office renovations and workplace improvement initiatives, co-ordinating cross-functional stakeholders and vendors to ensure successful delivery with minimal disruption to business operations.
Key Responsibilities
Office Operations
• Manage the daily operation of office facilities and administrative services.
• Ensure the office environment is organised, functional, and maintained to a high standard.
• Develop and implement office procedures, policies, and best practices.
• Coordinate office moves, seating plans, and workspace allocation.
• Monitor office budgets and administrative expenses.
• Develop and implement an appropriate approval/expense approval matrix
• Coordinate and monitor in-office and flexible work arrangements
Facilities Management
• Oversee maintenance, repairs, and office improvement projects.
• Coordinate with landlords, building management, and external service providers.
• Manage office equipment, furniture, and workplace assets.
• Ensure business continuity measures are in place and regularly reviewed.
• Support workplace health, safety, and environmental initiatives.
• Coordinate with IT on fulfilment, maintenance and decommissioning of equipment
Vendor & Contract Management
• Manage relationships with suppliers, contractors, and service providers.
• Obtain quotations, negotiate contracts, and monitor service delivery.
• Ensure vendor compliance with company standards and contractual obligations.
• Process purchase requests, invoices, and budget approvals as required.
Health, Safety & Compliance
• Ensure compliance with local health, safety, and workplace regulations.
• Coordinate emergency response plans, evacuation procedures, and business continuity
activities.
• Conduct workplace inspections and risk assessments.
• Maintain regulatory and compliance records.
• Ensure all appropriate licences/certificates are renewed and updated
Employee Experience
• Support onboarding and workplace orientation for new employees.
• Act as a key point of contact for workplace-related inquiries.
• Promote a positive and inclusive office culture.
• Coordinate employee wellness, engagement, and workplace initiatives.
Administrative Support
• Supervise reception and administrative support functions.
• Manage office supplies and inventory levels.
• Coordinate corporate events, meetings, and employee engagement activities.
• Support travel, accommodation, and visitor management processes.
Qualifications
• Bachelor's degree in Business Administration, Facilities Management, Operations Management, or a related field preferred.
• Relevant professional qualification in Facilities Management or Workplace Services is advantageous.
• Minimum 3–5 years of experience in office management, facilities management, or workplace operations.
Skills & Competencies
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Budget management and financial awareness.
• Vendor and contract management experience.
• Problem-solving and decision-making skills.
• Profi ciency in Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams).
• Knowledge of health, safety, and workplace compliance requirements.
• Ability to work independently and manage competing priorities.
Additional Information
At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.