Housekeeper - Private Chalet Promenade

About us

Ultima Promenade Gstaad is an expansive eight-bedroom chalet, once belonging to Prince Karim Aga Khan IV, inviting groups of up to 20 to experience a new benchmark of Alpine luxury. Completely reimagined, the property now includes two spacious living rooms, a state of-the-art kitchen, private cinema and spa. The expert in-house team is on hand to create truly one-off experiences from hiking and heliskiing to lavish feasts prepared by a private chef.

Mission

• Supervise a team of Room Attendants.

• Ensure the impeccable cleanliness and maintenance of all suites, residences, and public areas throughout the property.

• Coordinate and monitor the work of the Room Attendants.

• Conduct inspections of suites and residences for both arrivals and departures, ensuring cleanliness, guest amenities, VIP setups, and compliance with the property's standards.

• Manage housekeeping equipment, linen, inventories, housekeeping carts, and minibars.

• Train the Housekeeping team on the property's policies, procedures, and service standards.

• Handle unexpected situations promptly, professionally, and efficiently.

• Ensure the highest level of guest satisfaction.

• Coordinate Housekeeping operations with the hotel's other departments.

Profile

• Degree in Hospitality Management with a specialization in Rooms Division or Accommodation Management.

• Proven experience in a similar position within the luxury hospitality industry.

• Fluent in French and English; a third language is an asset.

• Excellent general knowledge, with outstanding interpersonal and communication skills.

• Highly organized, dynamic, and detail-oriented.

• Exceptional attention to detail and ability to work independently.

• Thorough understanding of the expectations and requirements of a high-end clientele.

• Ability to prioritize tasks and respond efficiently to urgent guest requests.

• Versatile, flexible, and fully committed to delivering exceptional guest service.