Partner with business units to identify AI and automation opportunities translating them into concrete use cases with measurable business value
Analyze simplify and optimize end-to-end business processes identifying inefficiencies and automation potential before enabling them with AI or automation solutions
Translate business needs into functional requirements and work with technical teams to support solution design and implementation
Develop business cases define KPIs and success criteria and support prioritization based on business value feasibility and strategic relevance
Facilitate workshops with business stakeholders and guide departments from ideation through implementation
Drive the adoption of AI and automation through coaching change management initiatives and the development of a network of AI Champions
What were looking for:
University degree in Business Administration Information Management or related discipline
5 years of experience in process optimization business transformation consulting or a similar environment
Strong understanding of business processes with the ability to systematically identify and implement improvement opportunities
Functional understanding of AI automation and Microsoft technologies such as Power Platform Copilot and Customer Service/Customer Engagement platforms
Ability to develop business cases and assess the value of improvement and automation opportunities
Analytical business-oriented and solution-driven mindset with a passion for bridging the gap between business and technology
Fluent English skills for collaboration with teams and management in Switzerland
This is what youll get:
Best starting conditions: Youll get a personal introduction and smooth integration into the company and your team.
An attractive employment package: With a non-gender-dependent fair wage and attractive benefits. You can quench your thirst for knowledge with subject-specific further training (e.g. MAS CAS) external language training or MS Office training.
Ambition open career doors: You can try out things here take on new responsibilities and move us and yourself forward with your ideas. To put it succinctly Use your strengths and talents actively shape Cembra and get ahead.
Our success has many faces: People from over 40 nations pull together here. This makes us diverse and international. This is also what our employees said in an anonymous survey thank you for your engagement were constantly improving.
After work: We can really let it rip sometimes. Our summer barbecues and Christmas parties are legendary. We really have a lot of fun here. But we dont mistake it for laissez-faire. On the contrary: Enjoying what we do is what drives us to perform at our best.