Program Manager & Head of Knowledge

Program Manager & Head of Knowledge (Analytical Systems, Evaluation & AI Enablement)
This role sits at the center of the organization’s knowledge, evaluation, and analytical infrastructure. It combines program management, methodological leadership, statistical modelling, and AI?enabled knowledge work. The position ensures that evaluation systems, research processes, and knowledge platforms are robust, evidence?driven, and operationally reliable. It acts as a key interface between program teams, leadership, external experts, and research partners, translating complex analytical work into actionable insights for decision?makers.
Program Manager & Head of Knowledge (Analytical Systems, Evaluation & AI Enablement)
Ihre Aufgaben
Central analytical role at the intersection of evaluation, knowledge management, and program delivery
Methodological lead for Bayesian modelling, causal inference, and statistical documentation
Coordinator of multi?stream evaluation portfolios, including EXPECT, PROOF, and ENJOY
Bridge between programs and evidence, translating analytical outputs into actionable insights
Manager of external experts and research implementers, ensuring quality and alignment
Owner of knowledge systems, including feature prioritization, release planning, and documentation
AI enablement focal point, supporting adoption, governance, and tool literacy across teams
Contributor to applied research, ensuring methodological rigor and relevance
Continuity provider for leadership roles, maintaining operational stability during absences
Strong communicator, able to engage leadership, program teams, and external partners effectively
Ihr Profil
Advanced analytical skills in Bayesian modelling, causal inference, and quantitative evaluation
Experience designing expert?elicitation protocols and maintaining complex historical datasets
Ability to produce high?quality statistical outputs, including estimations and technical documentation
Strong program and research management capabilities, including RFPs, contracting, and cost modelling
Competence in survey and measurement design, ensuring methodological soundness and usability
Hands?on AI literacy, with the ability to onboard colleagues and maintain governance standards
Applied research experience, contributing credible analysis and drafting for research tracks
Operational reliability, ensuring continuity of systems, reporting, and cross?workstream coordination
Stakeholder management strength, working confidently with leadership, program teams, and external experts
Clear, structured communication, able to translate complex analytical work into accessible insights
Humanis AG
Prime Tower · Hardstrasse 201 · 8005 Zürich
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