Physical Security Manager – Data Center Security, ZRH Cluster

Amazon Web Services (AWS) seeks a Physical Security Manager — Data Center Security for our ZRH Cluster (Zurich, Switzerland) data centers. This role is the primary physical security contact for assigned sites, reporting directly to the Cluster Security Manager.
In this role, you will execute tactical security operations while being exposed to strategic thinking — managing day-to-day security at your sites, resolving straightforward security challenges, and learning to contribute to cluster-level goals. You will own the security posture of your assigned sites, work on forward-looking tasks, and grow your expertise within one of the world’s largest cloud providers.
We offer comprehensive professional development and a clear growth path within a global security organization.


Key job responsibilities
Security Operations & Vendor Management
1.Own physical security operations for your assigned sites
2. Manage straightforward security problems and components of existing security programs
3. Apply established AWS security standards; resolve straightforward security problems in the absence of SOPs with input from senior management
4. Oversee access control systems, CCTV monitoring, guard force operations, and vendor contracts
5. Assess vendor compliance, track service deliverables, and escalate corrective actions when needed; provide guidance to vendors in situations lacking SOPs
6. Report on project status and vendor SLAs
7. May participate in on-call rotations

Tactical Contribution, Learning & Projects
1. Work on forward-looking tasks; learning to contribute to developing strategic goals for the cluster
2. Adapt operational plans to straightforward, changing security scenarios
3. Deliver cluster-level security operations projects
4. Make trade-offs: time vs. resources
5. Assist in recruitment and onboarding practices for new team members

Process, Compliance & Risk Management
1. Contribute to risk and security management by making straightforward trade-off decisions and providing recommendations
2. Create SOPs and contribute to improvements to ensure processes remain relevant and align with team strategy
3. Participate in business continuity/resilience planning
4. Support investigative actions in collaboration with HR, Legal, global security team, and law enforcement
5. Conduct inspections, audits, and reviews to ensure compliance with AWS security standards and policies
6. May own post-incident correction of errors, including writing action items and resolving them


About the team
Why This Role
1. Growth path: Exposure to cluster-level projects and strategic planning — clear development toward Senior Security Manager
2. Ownership: Primary security contact for your sites — full ownership from day one
3. Learning environment: Hands-on experience in one of the world’s most complex physical security environments
4. Global network: Collaborate with security professionals across AWS regions
5. Innovation: Contribute to physical security standards for critical cloud infrastructure

BASIC QUALIFICATIONS

- Professional proficiency in English (written and verbal) — this is the primary working language for the role
- Experience in physical security operations, or equivalent (e.g., military, law enforcement, critical infrastructure protection)
- Ability to resolve straightforward security problems and make trade-off decisions with general guidance in a timely manner
- Working knowledge of physical security systems (access control, CCTV, intrusion detection)
- Experience in vendor management, including compliance tracking and escalation of corrective actions
- Familiarity with risk assessment and business continuity concepts
- Ability to manage projects and deliver under defined parameters
- Clear communication skills — ability to present to senior management (up to Senior Manager level)
- Valid driver’s license and own transport with a willingness to travel between sites (mileage reimbursement provided) and internationally
- 1. Professional proficiency in English (written and verbal) — this is the primary working language for the role
- 2. Experience in physical security operations, or equivalent (e.g., military, law enforcement, critical infrastructure protection)
- 3. Ability to resolve straightforward security problems and make trade-off decisions with general guidance in a timely manner
- 4. Working knowledge of physical security systems (access control, CCTV, intrusion detection)
- 5. Experience in vendor management, including compliance tracking and escalation of corrective actions
- 6. Familiarity with risk assessment and business continuity concepts
- 7. Ability to manage projects and deliver under defined parameters
- 8. Clear communication skills — ability to present to senior management (up to Senior Manager level)
- 9. Valid driver’s license and own transport with a willingness to travel between sites (mileage reimbursement provided) and internationally

PREFERRED QUALIFICATIONS

- Experience working in a data center, critical infrastructure, or global corporate security environment
- Knowledge of investigative practices and experience supporting security investigations
- Experience creating or improving SOPs and operational procedures
- Ability to collaborate across teams with partner groups (engineering, operations, colocation providers)
- Strong cross-cultural communication abilities; experience working across diverse locales and functions
- 1. Experience working in a data center, critical infrastructure, or global corporate security environment
- 2. Knowledge of investigative practices and experience supporting security investigations
- 3. Experience creating or improving SOPs and operational procedures
- 4. Ability to collaborate across teams with partner groups (engineering, operations, colocation providers)
- 5. Strong cross-cultural communication abilities; experience working across diverse locales and functions