Stellenbeschreibung
HRIS Operations & Support
- Provide advanced functional support to HR teams and key users.
- Manage incidents, troubleshoot issues and coordinate resolution with internal and external stakeholders.
- Monitor system availability, reliability and performance.
- Maintain up-to-date functional documentation and operating procedures.
- Train and support key users while contributing to the development of HR teams' system knowledge.
Release Management & System Updates
- Lead the assessment, testing and deployment of system releases and enhancements.
- Analyze release documentation and evaluate potential business impacts.
- Define and execute regression testing plans.
- Coordinate updates across HR, IT and external service providers.
- Communicate system changes and new functionalities to end users.
Continuous Improvement & System Evolution
- Gather and prioritize enhancement requests from HR stakeholders.
- Configure and optimize the HRIS solution to support evolving business needs.
- Monitor market developments and identify opportunities to leverage new functionalities.
- Build and maintain the HRIS functional roadmap.
- Drive process improvement initiatives aimed at increasing operational efficiency and user experience.
Project Delivery
- Contribute to the implementation of new HR technology initiatives and system enhancements.
- Act as the functional lead for integrations with surrounding HR and business systems.
- Produce functional specifications and validate technical deliverables.
- Participate in steering committees, workshops and governance meetings.
- Collaborate with business stakeholders to ensure successful project execution.
Technical Skills
- Strong experience managing and supporting enterprise HRIS platforms.
- Proven track record in HRIS project delivery and transformation programs.
- Experience with system configuration, testing and release management.
- Sound understanding of core HR processes, including employee data management, talent, learning, compensation and workforce administration.
- Experience coordinating external vendors and support partners.
- Ability to write functional requirements and business specifications.
- Familiarity with ticketing and service management tools.
- Strong reporting, analytics and dashboarding capabilities.
Personal Attributes
- Highly organized with strong attention to detail.
- Excellent analytical and problem-solving skills.
- Strong communication and stakeholder management abilities.
- Able to work effectively across HR, IT and business functions.
- Proactive, autonomous and solution-oriented.
- Comfortable simplifying complex technical topics for non-technical audiences.
- Continuous improvement mindset with a strong sense of ownership.
Languages
- Fluent French.
- Professional English proficiency, both written and spoken.
Experience & Education
- Degree in Information Systems, Human Resources, Business Technology or a related field.
- Minimum five years of experience in HRIS, HR technology or related digital HR environments.
- Experience gained within a multinational or international organization is highly desirable.
- A key role at the heart of a major HR transformation journey.
- High visibility and close interaction with both HR and business leadership.
- The opportunity to influence HR processes and operational excellence on a global scale.
- A collaborative and dynamic international environment.
- Strong opportunities for professional growth and development.
- A people-focused culture built on trust, accountability and empowerment.