Order Management Coordinator 60

As an Administration & Order Management Officer you will play a key role in supporting our operational teams and ensuring the smooth administration of customer orders invoicing processes and logistics coordination.

Your main responsibilities will include:

• Managing and coordinating customer orders from receipt through to invoicing
• Registering customer orders in the ERP system and maintaining related planning files
• Preparing customer invoices including down payment invoices and subsequent settlements
• Ensuring accurate billing in close collaboration with operational teams
• Monitoring customer order backlogs and ensuring alignment between invoices and customer purchase orders
• Maintaining data quality and supporting master data management processes
• Reconciling Order Management reports with financial and General Ledger reports
• Preparing sales and operational statistics
• Supporting accounts receivable activities and collaborating with the Shared Service Center on collections
• Creating and managing master data requests
• Supporting procurement and material ordering activities
• Coordinating with internal logistics teams to ensure efficient service delivery
• Providing administrative support including reception duties where required
• Participating in internal training activities and supporting knowledge sharing within the team
• Ensuring compliance with SGS quality health safety environmental and integrity standards

Qualifications :

You are an organized and proactive administrative professional who enjoys working in a dynamic environment and collaborating with multiple stakeholders.

You bring:

• Commercial or business administration education ideally with a focus on finance accounting or order management
• Several years of experience in an administrative customer service order management or commercial support role
• Experience working with ERP systems (knowledge of Oracle/BOSS Order Management is an advantage)
• Strong MS Office skills particularly Excel Word and Outlook
• Excellent organizational and prioritization skills
• Strong attention to detail and accuracy
• Good communication and interpersonal skills
• A proactive solution-oriented mindset
• The ability to work effectively under pressure and manage competing priorities
• Fluency in German & English

Additional Information :

If you are a motivated administrative professional who enjoys working at the interface of customers operations and finance we look forward to receiving your application.

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1