Services Associate

Raiffeisen Bank Fribourg-West is firmly rooted in its region and is ambitiously pursuing its development. To strengthen our Services team, we are looking for our future Internal Services Associate.

Are you a versatile, organised and flexible person, capable of working on various topics within a bank's internal service? Do you appreciate both administrative rigour and telephone contact with clients as well as collaboration with your colleagues? Then this position is made for you!

Services Associate

What awaits you?

Within our Services team, you contribute to the smooth administrative and operational functioning of the bank by taking charge of the following activities in particular:

• Processing routine accounting entries and performing the bank's quarterly closings.
• Managing administrative formalities related to pension schemes (2nd and 3rd pillars).
• Checking and updating client master data related to various banking products.
• Processing payment traffic operations in Switzerland and internationally.
• Checking formalities related to investments and ensuring their administrative follow-up.
• Managing the telephone switchboard by identifying client needs and ensuring a quality experience.
• Collaborating closely with the bank's various departments and providing support in various administrative tasks.

What do you bring?

• Completed commercial training (CFC commercial employee), ideally in the banking sector or with an accounting orientation.
• Experience in back-office functions, banking administration and/or accounting.
• Organisational skills, autonomy and rigour in task execution.
• Strong service and client orientation.
• Good interpersonal skills, team spirit and enjoyment in collaborating with different contacts.
• Flexibility, ability to manage several activities simultaneously and stress resistance.
• Very good command of IT tools and digital working methods.
• Experience within the Raiffeisen Group is an advantage.

What we offer you

• A varied position at the heart of the bank's operations.
• A human-sized bank with 25 committed and dynamic employees.
• A modern working environment promoting autonomy and collaboration.
• Attractive employment conditions and development opportunities.

We work in a friendly environment

Cooperative values are our pillars. Together. For each other. They shape how we collaborate and behave towards one another. The culture of informal address fosters personal closeness and exchanges on an equal footing at all levels of function.

We leave room for personal initiative and give meaning to our work

We invite our employees to actively shape their work and take on responsibilities. This results in varied tasks that create real added value - for all those who want to make a difference.

We encourage personal and professional development

Lifelong learning is an integral part of our culture. We create a space conducive to the professional and personal development of each individual and support our employees in a targeted manner through a varied internal training offer as well as contributions towards external further training costs.

We offer attractive conditions and social benefits

Our employees benefit from exclusive advantages on banking products, various discounts with third parties, as well as financial stability and above-average retirement provision.

Do you have any questions?

For questions:

Delphine Rossier, Services Manager

To discover more about us, visit !

We look forward to receiving your online application

About us

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