Field Clinical Specialist - Cardiac Rhythm Management (m/f/d)

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

About the role:

The CRM Field Clinical Specialist will promote and support company products, through education of current & potential customers by providing clinical education for routine issues. Responsible for the day-to-day field execution and clinical-technical support.

The ideal candidate is based in the area of Romandy (preferably Geneve – Lausanne – Bern)

Your responsibilities will include:

• Commercial Support: Under close supervision, serve as primary resource for clinical support consisting of supporting physicians performing CRM cases with our systems.
• Assist in the education of customers on the merits and proper clinical usage of company products by participating in presentations and demonstrations to keep all customers abreast of the latest BSC products.
• Team up with Sales Rep to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
• Collaborate with Sales Rep to elaborate clinical and technical support documentation for Tenders.
• Develop relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospitals and to identify key decision makers to facilitate future sales.
• Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
• Provide initial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
• In this role, you will be responsible for the area of Romandy and may on occasion be required to support colleagues in neighbouring regions.
• This remote field-based role will require travel (approximately 80%).

What are we looking for in you:

• Professional industry experience (1 or 2 years) in a similar role is beneficial; however, not a requirement.
• Successfully completed studies within Biomedical Sciences (or a similar subject area), preferably within CRM.
• Strong communication skills.
• Can understand and communicate complex technical and clinical details.
• Professional working proficiency language skills French, English and ideally German.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, and can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, adaptable but focused and persistent.
• Willing and can travel extensively as required by workload.

What we can offer to you:

• Experience in a groundbreaking multinational company with attractive benefits, incl. company car
• Very dynamic environment with career development opportunities
• Entering in a tech-high and growing market
• Be trained in the most disruptive technologies
• Permanent contract
• Upskilling.
• Mentoring.
• A company with a purposeful mission.
• A field-based role.

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