Technical Support Specialist 100% - Mechanical and Plant Engineering

Technical Support Specialist 100% - Machinery Equipment Engineering Technical problems are not seen as obstacles, but as challenges? With your expertise, you ensure that our machines operate reliably worldwide – and contribute directly to customer satisfaction. ???? Packaging plays an important role in our society. It protects products during transport, allows for their storage, extends shelf life, and delivers value. Our company is one of the world's leading suppliers of quality systems and services for packaging and label manufacturers. We support our customers in more than 50 countries, have 14 production sites, and employ over ** staff worldwide. In Switzerland, we develop and produce systems for the production of laminated corrugated cardboard – ensuring that they operate reliably for our customers worldwide. MISSION Provide troubleshooting support in machine and process technology for customers and internal staff. Manage service operations from planning through briefings to execution. Ensure effective communication between service technicians, development, and production. Contribute to product and quality improvements based on feedback from the field. Support customers and branches on-site if required (traveling up to approx. 40%). Participate in meetings and enable quick solutions for our customers. YOUR PROFILE You have completed training as an electronics technician, industrial electronics technician, or similar. Experience in machinery or plant engineering as well as knowledge of Siemens PLCs are a significant advantage. Good knowledge of control and regulation technology. Analytical thinking, quick comprehension, and good command of both German and English (other languages are a plus). Independent, structured working style – calm and solution-oriented, even under pressure. ???? Shape the future of the packaging world with us – and apply now. Opportunities like this don't come every day! WE OFFER ⏰ Flexible working time model – 40h/week with core hours that give you freedom in your scheduling. ???? Diverse and varied tasks – exciting projects challenges with room for personal development. ???? Flat hierarchies direct communication – benefit from short decision-making paths and openness at all levels. ???? Social benefits – comprehensive coverage for your professional and future needs (e.g., health care, retirement provision). ???? Flexible home office options – work from home as needed to secure a balanced work-life. ???? Swibeco discounts Reka vouchers – take advantage of coupons and leisure offers. Join us – and grow with us. We are an engineering company, pioneering intelligent solutions to shape the future of packaging. You make an impact on a global scale – through advanced technology. You grow by mastering challenges – in a team that strives for excellence. And you enjoy a culture of a family-run enterprise, where values are genuinely lived. With the combined forces of more than ** people and business activities in more than 50 countries, we are positioned as a leader in our industry. jide8c1f11aen jit0832aen jpiy26aen