Commercial Clerk

Commercial EmployeeGeneral MissionThe person holding the position provides support within the apiah. They contribute to the proper functioning of the organization and to the quality of service provided to members, as well as to the coordination of internal and external activities of the organization. They also intervene in the follow-up of files, the management of events, the updating of digital tools, and the processing of specific requests, particularly in connection with Prevhor, members, and partners of the organization.Main Tasks- Ensure telephone reception and the processing of general requests addressed to the organization.- Draft, proofread, and format correspondence, emails, circulars, minutes, reports, internal documents, and meeting materials.- Participate in the follow-up of members, particularly in the updating of databases, the census of personnel, and tasks related to contributions.- Follow and classify requests related to reimbursements and Prevhor, in coordination with beneficiaries, companies, and the partners concerned.- Contribute to the organization of events, meetings, general assemblies, and institutional gatherings, including coordination with external service providers.- Ensure document management, digital filing, and follow-up of technical or administrative files.- Update the content of the website, the member area, and the organization's digital communication channels.- Contribute to internal processes, particularly in the areas of documentation and administration.- Participate in the creation of tracking tables, presentation materials, and summary documents for the organization's bodies.- Participate in the follow-up and control of invoicing, particularly in connection with events or in coordination with the person responsible for accounting.- Provide occasional administrative, accounting, and logistical support according to the needs of the organization.Profile- Holder of a Federal Diploma of Vocational Education and Training (CFC) as a commercial employee or equivalent title.- Experience in a versatile role, ideally within an association, a secretariat, a management office, or an institutional environment.- Excellent writing skills in French, with particular attention to precision, tone, and the formal quality of documents.- Very good command of standard office tools, digital environments, and the updating of digital content, particularly websites, member areas, or presentation materials.- Ability to manage several files simultaneously, to respect deadlines, and to prioritize tasks.- Sense of rigor, autonomy, and discretion in the processing of information.- Sense of service, interpersonal skills, and ability to communicate with varied interlocutors: members of management, human resources personnel, beneficiaries, members of the organization's bodies, and external personnel.Language Skills- Perfect command of spoken and written French.- Competencies in German, both oral and written, allowing for the processing of requests from German-speaking members or partners, the understanding of institutional documents or correspondence, and the drafting of simple to intermediate responses.- Ability to proofread, adapt, or prepare bilingual French-German documents constitutes an asset.Personal Qualities- Reliability and sense of responsibility, and ability to propose solutions.- Adaptability and flexibility in a small team environment.- Discretion, loyalty, and respect for confidentiality.- Ability to work in a team while assuming tasks independently.- Ease of contact and quality of reception, with a professional posture adapted to institutional interlocutors and members.PositioningThe position is at the heart of the apiah and works directly with the secretary general as well as with the management and staff of the organization. It involves regular contact with member companies, institutional partners, external service providers, and, depending on the files, the organization's bodies.Start DateImmediately or to be agreed upon jid56c29b8aen jit0832aen jpiy26aen