Junior Operations Manager (m/f/d)

We offer you, as well as around 6500 other employees from about a hundred different nationalitiesbr/br/- exciting and responsible tasks within a company active throughout Switzerland, which is shaping the digital transformation of the sector - the opportunity to acquire specialised knowledge, contribute ideas and deepen your professional experience - a great deal of freedom in carrying out your tasks and the possibility to work flexibly and independently - a rewarding corporate culture, in which we support each other during periods of high workload - always a good reason to laugh togetherbr/br/Junior Operations Manager (m/f/d)br/br/What you can do with usbr/br/- Ensure the interface between Branch Management, clients and employees - Recruit, integrate, train, supervise and develop cleaning teams - Organise, plan and coordinate services across various contracts - Maintain a regular presence on site to ensure service quality and compliance with specifications - Conduct inspections, prepare inspection reports and implement necessary corrective actions - Maintain a trusting relationship with clients and handle requests or complaints - Calculation, preparation of offers and specifications - Actively participate in business development and acquisition of new contracts - Ensure administrative follow-up of your client portfolio - Control working hours, personnel costs and material consumption - Monitor the profitability of contracts under your responsibility - Ensure compliance with occupational health and safety regulations - Participate in continuous process improvement and operational optimisationbr/br/What you bringbr/br/- Completed training (CFC or equivalent qualification), ideally in services, construction or technical fields - Proven experience in a similar role with personnel management, minimum 1 to 2 years - Experience in professional cleaning, Facility Management or services is an advantage - Good knowledge of the Labour Law and Collective Labour Agreement (CLA) in the cleaning sector - Leadership, organisational skills and sense of responsibility - Customer and results orientation - Good command of common IT tools (Microsoft Office) - Good command of spoken and written French, a second national language is an advantage - Autonomy, thoroughness and ability to manage prioritiesbr/br/jid20d3c95aen jit0832aen jpiy26aen