WORKSHOP MANAGER / OPERATIONS MANAGER

Garage du Rocher Sàrl — Venthône (VS) JAC ISUZU Dealer | All brands | garagedurocher.ch Who are we? Garage du Rocher is much more than a traditional garage. Established in Venthône for over 20 years, our modern and growing business offers a comprehensive range: sales of new and used vehicles of all brands, official JAC and ISUZU dealerships, maintenance and repairs, car detailing, storage, petrol station and automatic car wash. Our workshop is equipped with the latest technologies (diagnostics, HD geometry, decarbonisation, matrix light adjustment...) and our roof with 149 photovoltaic panels demonstrates our commitment to a sustainable future. Rare in the industry: our premises are fully air-conditioned, including the workshop — a real comfort for working in all seasons. We are a team of about fifteen passionate and committed people, and we are looking for our new technical pillar. Your role Under the responsibility of Mathias Perren, the director, you will take charge of the organisational, administrative, technical and human management of the workshop. You are the person the whole team can rely on: rigorous, present, organised and proud of a job well done. To facilitate your onboarding, you will be supported by our current workshop manager, who will guide you through the workshop's operations and its specificities. This support is designed to last as long as necessary, with, in the medium term, full and autonomous management of the workshop by you. Your tasks Workshop management organisation Plan, organise and supervise all work Ensure cleanliness, tidiness and proper maintenance of premises and equipment Control the quality of interventions and ensure their follow-up Technical support expertise Carry out fault-finding and diagnostics Be responsible for the workshop's technical decisions, with the support of our current workshop manager during your onboarding Intervene on high value-added work, leveraging your expertise Manage warranty files and their entry into brand systems Management of the technical team Supervise, motivate and coordinate the technical team, about 6 technicians Oversee the employee responsible for the workshop's administrative follow-up Manage priorities and plan daily tasks Implement a clear and efficient organisation of the workshop Customer satisfaction Welcome and advise customers on the work to be done Be the technical contact for customers on issues that reception cannot handle (suspicious noises, specific investigations, technical explanations) Ensure rigorous follow-up of files and guarantee a high level of satisfaction Administration coordination Supervise the management of repair orders and parts orders, delegated daily to your administrative colleague Ensure workshop invoicing Collaborate with management for reporting and objectives Your profile Automotive mechanic federal certificate of competence (CFC) — essential A mechatronics automotive CFC is also an asset Additional training in management, team leadership or master craftsman's diploma — a major advantage Proven experience in a managerial position Natural leadership, ability to unite and develop a team Organised, rigorous, reliable and autonomous Solution-oriented, proactive Comfortable with IT tools Category B driving licence Fluent French — German and/or English: an asset What we offer A key position with responsibilities in a modern and dynamic structure The trust and direct support of management Support from our current workshop manager for a smooth onboarding A top working environment: recent and fully air-conditioned premises, including the workshop A varied and stimulating activity, far from routineA close-knit and passionate team Full responsibility for the workshop, with decreasing support over time as you gain autonomy Do you recognise yourself in this profile and does the Garage du Rocher adventure inspire you? Send your CV and cover letter — we look forward to meeting you! Garage du Rocher Sàrl | Route de Montana 29 | 3973 Venthône | jidd86db5baen jit0832aen jpiy26aen