Solution Architect (Customer Service Systems)

ph3Solution Architect (Customer Service Systems) /h3 pWe are looking for a hands-on Solution Architect to design and deliver creative, scalable solutions across our global Customer Service business. In this role, you will shape the architecture of our service processes across SAP S/4HANA, SAP CS, SM SD, Service Cloud (C4C V2), SAP Field Service Management, and Asset Manager. You will collaborate closely with business stakeholders, developers, and implementation partners to ensure robust, future-ready service solutions. /p h3This is where you'll excel /h3 ul liYou design and deliver high-quality solution architectures for the Epics and initiatives you own /li liYou elaborate solution concepts, perform requirements engineering, and create system and program specifications /li liYou coordinate internal and external development partners, including quality checks and testing /li liYou independently perform SAP S/4HANA CS/SM/SD/FSM customizing and document system setups /li liYou support global implementation projects and provide third-level support for global users /li /ul h3These are the skills you'll need /h3 ul liBachelor's degree in business informatics, computer science, engineering, or a comparable field /li li5+ years of professional experience, including 2+ years in a similar Solution Architect or Application Manager role /li liStrong experience with SAP S/4HANA Customer Service (CS), Sales Distribution (SD) as well as experience with Service Management in S/4 /li liProven ability to create architecture deliverables in both waterfall and Agile environments /li liFluency in English, with strong communication and collaboration skills /li /ul h3Employment details /h3 ul libWork location /b 9240 Uzwil (SG) /li libWorkload /b 100% /li libEmployment start /b Immediately /lilibEmployment duration /b Permanent /li /ul h3Language skills /h3 ul libEnglish /b Orally: Very good knowledge; Written: Very good knowledge /li /ul /p #J-18808-Ljbffr