Workshop Manager / After-Sales Service 100%

Hostettler moto ag is part of the hostettler group – a family business with over 100 years of history and driven by a true passion for mobility. With eight branches in German-speaking and French-speaking Switzerland, prestigious brands such as Ducati, Kawasaki, KTM, Vespa and Yamaha, as well as state-of-the-art workshops and its own fashion and accessories boutiques, we offer everything that makes motorcycle enthusiasts' hearts beat faster. More than 150 employees live this passion every day, with a clear goal: not only to satisfy our customers but to excite them.

Do you want to hold a position of responsibility, lead a team and put your passion for technology to work every day? Then this opportunity is made for you. You play a central role between customer service and the workshop. You support customer service daily, ensure the smooth running of workshop activities and take charge of managing and developing your team.

Workshop Manager / After-Sales Service 100%

Your tasks

• You lead the workshop team consisting of two employees and one apprentice
• You plan and coordinate the workshop work orders in close collaboration with your team
• You advise our customers professionally, by phone, email or directly on site
• You independently and reliably manage warranty work, including warranty settlements and recall campaigns
• You prepare transparent and detailed quotes and ensure correct invoicing.
• You receive repair and service requests
• You carry out complex technical repairs and modifications in collaboration with your team
• You are responsible for quality management, monitor ongoing service and repair work and ensure smooth operations

Your profile

• You hold a federal certificate of competence (CFC) as a motorcycle mechanic, automotive mechatronics technician or equivalent training
• You have several years of experience in a similar role; initial management experience is an advantage
• You are proficient in French and ideally have good knowledge of German
• Teamwork is second nature to you and you actively contribute to an excellent team spirit
• You stand out through your service orientation and professional customer approach
• You work independently, reliably and efficiently
• You hold a valid driving licence for categories A and B.

What we offer

• An innovative company active in a promising market
• Internal and external training opportunities and career development prospects
• Paid leave days above average
• Extra time for family: 16 weeks maternity leave and 3 weeks paternity leave
• Fair and market-compliant remuneration through a systematic pay strategy
• Flexible working hours and 5 weeks’ holiday (6 weeks from age 50)
• Attractive conditions for employees on all hostettler group products
• Various events and activities

… and many other benefits

Have we piqued your interest? We look forward to receiving your application electronically! Applications from recruitment agencies will not be considered.

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