Occupational Benefits Specialist

Specialist Occupational Benefits (BVG)Welcome to your future! Colleagues in 215 countries and territories. Together, we are rethinking insurance every day – and shaping the future for everyone. Welcome to a strong community where you make a difference from the very beginning. Let's move forward together!Would you like to support people in challenging situations and assist them with expertise and empathy?In Collective Life, we support insured persons and employers during critical life events. We ensure that benefit claims are reviewed and processed in a fair, transparent, and customer-oriented manner. Our focus is not only on regulations and legal requirements but also on the people behind them. You will be an important point of contact for insured persons, employers, as well as internal and external partners. You will ensure professional case management, review benefit claims during incapacity for work, and navigate confidently between legal requirements, regulations, and the individual needs of our customers. With your expertise, you will identify connections, find solutions, and contribute to ensuring that benefit cases are processed fairly, efficiently, and in a customer-oriented manner.We live Flexwork and the hybrid working model. You can work at the Zurich-Oerlikon location and remotely, in consultation with your team. Work is to be organized in such a way that our business can operate optimally at all times. The high-quality provision of our services for our customers and business partners must be guaranteed at all times, regardless of the location.Find out here why Zurich Switzerland is one of the Top 3 employers in Switzerland. Become part of it and apply as a Specialist Benefits.What you will do:- You review and assess benefit claims in cases of incapacity for work based on regulatory requirements.- You obtain medical documents, powers of attorney, and insurance files, assess medical facts, and initiate the necessary steps in the process.- You coordinate cooperation with daily sickness allowance insurers, accident insurers, social insurers, and other internal and external stakeholders and check the need for expert opinions.- You actively manage your benefit cases throughout the entire process, set revisions and follow-ups, and ensure their timely processing.- You advise insured persons, employers, as well as internal and external partners by phone and in writing and ensure customer-oriented, transparent, and timely case processing.What you bring:- Commercial training, further training as a social insurance specialist is an advantage.- You already have experience within the 2nd pillar, experience in claims processing is an advantage.- Affinity for working with various IT applications.- High level of service and customer orientation.- Native language in French.Your contact:Talent Acquisition ConsultantAdditional information:Employment level: Full-timeWork location: Oerlikon, ZurichHybrid working: 40%We look forward to your online application – even without a cover letter, you can convince us of your skills in an interview.Who we are:Zurich is a strong brand – more than 1.4 million Swiss customers trust our products and services. The basis of our success is our 53,000 employees worldwide, who help our customers in 210 countries and territories to better understand their risks and protect themselves against them. To deliver top performance, we offer our employees flexible working models and interesting further training opportunities. As a Zurich employee, you benefit from a multitude of advantages and a strong culture characterized by acceptance, diversity, and reliability.At Zurich, we cultivate a culture of diversity and inclusion. Our goals and values are created to protect people, promote trust, and help them reach their full potential. We stand for justice and equality among our employees, regardless of gender, gender identity, sexual orientation, origin, ethnic background, religion, etc. The acquisition of our talent as well as the recruitment processes reflect this commitment in everyday life. Join us and become part of this culture.Why has Zurich been successful for over 150 years? See for yourself and become part of our team.For recruitment agencies:Zurich does not accept unsolicited applications from recruitment agencies for this position. Recruitment agencies are therefore requested not to submit applicant documents to our employees or via our online career portal. We decline any responsibility for unsolicited submitted applications as well as any fees and thank you for your understanding. jid0f8d29daen jit0833aen jpiy26aen