Private Markets Specialist

pThe bPrivate Markets Operations Specialist /b is responsible for supporting the administration, accounting, reporting, and operational activities of private market investments, including private debt, private equity, senior loans, fixed income, mortgages, and other alternative asset classes. /ppThe role ensures the accurate and timely execution of operational processes, transaction processing, fund administration activities, financial reporting, reconciliations, cash management, and client deliverables. Working closely with investment teams, finance, custodians, fund administrators, and external partners, the incumbent helps maintain a strong control environment while supporting business growth, operational excellence, and continuous improvement initiatives. /ppThe position requires strong analytical, organizational, and problem-solving skills, with a focus on accuracy, compliance, and client service. /ppbKey Responsibilities /b /ppbInvestment Operations Transaction Management /b /pliProcess and monitor investment transactions, including capital calls, distributions, trade settlements, funding activities, and cash movements. /liliSupport the onboarding, setup, and maintenance of investment and security master data across systems. /liliCoordinate with internal stakeholders, custodians, administrators, and external partners to ensure timely and accurate transaction processing. /liliMonitor and resolve operational exceptions and discrepancies in investment records. /liliMaintain investment and portfolio data to support operational and reporting requirements. /lipbFund Administration Accounting /b /pliSupport fund administration activities, including Net Asset Value (NAV) oversight, fund accounting reviews, and portfolio accounting processes. /liliReview and reconcile cash, holdings, and general ledger accounts between internal records and third-party administrators or custodians. /liliAssist with capital activity calculations, including capital calls, distributions, and investor allocations. /liliEnsure fund-related activities are completed in accordance with established procedures and reporting timelines. /liliContribute to month-end, quarter-end, and year-end close processes. /lipbFinancial Reporting Analysis /b /pliPrepare, review, and support financial reports, management reports, and client deliverables. /liliPerform account reconciliations, variance analysis, and reporting validations. /liliAssist in the preparation and review of financial statements and reporting packages. /liliSupport governance, regulatory, and management reporting requirements. /liliProvide insights and analysis to support business and operational decision-making. /lipbCash Management Reconciliation /b /pliMonitor and reconcile cash balances, transactions, and investment activity. /liliAssist in preparing cash forecasts and fund liquidity projections. /liliInvestigate and resolve reconciliation breaks and operational discrepancies. /liliEnsure the accuracy and completeness of cash and position records. /lipbRisk, Compliance Control /b /pliAdhere to internal policies, procedures, and regulatory requirements. /liliSupport internal and external audit activities by providing required documentation and analysis. /liliMaintain a robust control environment through adherence to operational controls and escalation procedures. /liliIdentify operational risks and recommend appropriate mitigation strategies. /liliEnsure documentation and procedures remain current and aligned with business requirements. /lipbStakeholder Management /b /pliCollaborate effectively with investment teams, finance, operations, compliance, technology, and external service providers. /liliRespond to internal and external inquiries related to investment operations, accounting, and reporting. /liliBuild and maintain strong working relationships across multiple business functions. /liliProvide support for management requests, business initiatives, and strategic projects. /lipbContinuous Improvement Projects /b /pliIdentify opportunities to improve efficiency, accuracy, and service delivery. /liliParticipate in automation, technology enhancement, migration, and transformation initiatives. /liliContribute to process documentation, workflow optimization, and operational best practices. /liliSupport implementation of new products, systems, and operational models. /liliParticipate in special projects and strategic initiatives as required. /lipbQualifications /b /pliBachelor's degree in Accounting, Finance, Business Administration, Economics, Management, or a related discipline. /liliRelevant experience in Private Markets, Alternative Investments, Investment Operations, Fund Accounting, Financial Reporting, Asset Management, Banking, or Financial Services. /liliExperience working with private debt, private equity, senior loans, mortgages, fixed income, or other alternative investments is an advantage. /liliStrong knowledge of investment operations, fund accounting, and financial reporting principles. /liliAdvanced proficiency in Microsoft Excel and other Microsoft Office applications. /liliExperience with reporting, visualization, and workflow tools such as Power BI and PowerApps is an advantage. /liliFamiliarity with investment accounting and fund administration platforms (e.g., Investran, SimCorp, Workiva, Yardi, DealGen, SCD, or similar systems) is preferred. /liliStrong analytical, reconciliation, and data management skills. /lipbWhen you join our team: /b /plipWe’ll empower you to learn and grow the career you want. /p /lilipWe’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. /p /lilipAs part of our global team, we’ll support you in shaping the future you want to see. /p /lipbAbout Manulife and John Hancock /b /ppManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit . /ppbManulife is an Equal Opportunity Employer /b /ppAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. /ppIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact . /ppbWorking Arrangement /b /pHybrid