Technical Service Engineer - Turbomachinery

pstrongQuesta posizione è in Ebara Elliot /strong /pbrpemIl processo di selezione sarà interamente gestito Ebara Elliot. /em /pbrpemQuesta opportunità è disponibile in Lachen - Switzerland, La Spezia - Italy. /em /pbrp-- /ppstrongOverview Responsibilities /strong The strongTechnical Service Engineer /strong serves as the primary technical point of contact for assigned product lines, bridging the gap between Elliott’s global business units and our external customers. You will provide expert analysis on installation, operation, maintenance, and product improvements, translating complex field data into actionable solutions and coherent technical reports. pstrongCore Responsibilities /strong /p ullistrongTechnical Problem Solving: /strong Develop sound solutions to complex field issues and conduct comprehensive engineering studies to optimize machinery performance. /lilistrongRoot Cause Analysis: /strong Lead and participate in Root Cause Failure Analysis (RCFA) to identify equipment vulnerabilities and implement corrective actions. /lilistrongField Support: /strong Provide high-level technical oversight for new apparatus installations, global service projects, and major overhauls. /lilistrongWarranty Management: /strong Execute product and service warranties by investigating claims and balancing customer satisfaction with internal financial objectives. /lilistrongCross-Functional Collaboration: /strong Act as a liaison between Sodegaura and Jeannette engineering teams to influence product design, manufacturing, and repair standards. /lilistrongTechnical Documentation: /strong Author Service Engineering Bulletins and Technical Service Letters; develop and deliver technical training for internal teams and customers. /lilistrongSite Engagement: /strong Travel to installation sites to troubleshoot equipment in real-world environments and present findings to stakeholders. /li /ul pstrongBackground Experience /strong /p ullistrongEducation: /strong Bachelor’s degree in strongMechanical, Industrial, or Process Engineering /strong from an accredited program. /lilistrongExperience: /strong Minimum of strong8 years /strong of professional engineering experience, specifically within rotating machinery or heavy industrial equipment. /lilistrongTechnical Proficiency: /strong /liliStrong mechanical aptitude with the ability to interpret complex drawings, product transmittals, and technical manuals. /liliFoundational understanding of strongcontrol theory /strong and electrical components. /lilistrongSoft Skills: /strong Demonstrated leadership and customer service excellence; the ability to gain "buy-in" from stakeholders when presenting technical solutions. /li /ul pstrongNature of the Work /strong /p Elliott’s equipment is highly customized; rarely are two machines—or two customer applications—identical. You should thrive in an environment defined by: ullistrongAutonomy: /strong Handling standard procedures independently while collaborating with senior staff on unprecedented technical challenges. /lilistrongAdaptability: /strong Responding to new or unfamiliar mechanical situations as a common occurrence. /lilistrongGlobal Communication: /strong Frequent interaction with Sales, Project Management, Metallurgy, and Quality Assurance teams across international sites (Jeannette, PA and Sodegaura, Japan). /li /ul pstrongTravel Work Conditions /strong /p ullistrongFrequency: /strong strong25% – 50% travel /strong depending on the assigned area of responsibility. /lilistrongDuration: /strong Assignments vary from a few days to several weeks based on the complexity of the project. /li /ul strongBase Location Work Schedule /strong This is a full time permanent hybrid position based out of our office in Lachen, Switzerland. strongThe world turns to Elliott. /strong Customers throughout the world choose Elliott for the design, manufacture and service of their critical rotating equipment. Elliott’s global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to Elliott for precision engineering, extraordinary reliability and unparalleled service. To learn more about our Job Applicant Privacy Notice, please (click here)(%23). /pp-- /ppstrong(#J-MCITY) /strong /p