Receptionist

pbOur Company /b /ppEFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. /ppEFG is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation. /ppbOur Purpose and Mission /b /ppEmpowering entrepreneurial minds to create value – today and for the future. /ppWe are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting receptionist ensures a seamless, premium experience that echoes the standards of five-star hospitality. The receptionist delivers professional and client focused reception, switchboard services and administrative tasks. /ppbJOB DESCRIPTION /b /ppThe receptionist is the first point of contact and ensures a seamless, premium client experience in line with five‑star hospitality standards. They provide professional, client‑focused reception and switchboard services, while efficiently handling a variety of administrative tasks. /ppbMain activities: /b /ppb1. Hospitality services /b /pliFollow the Hospitality service protocol (SOP). /liliServes visitors by greeting, welcoming and directing them appropriately. Taking care of guests anticipating their hospitality needs and making the experience impeccable according to our corporate standard quality. /liliPhysically welcome clients and visitors (Escort and seat clients in lounges, offer a drink, and serve). /liliSet up and restore lounges/conference rooms + service. /liliMaintains security and controlling access. Issuing visitor badges. Noticing and reporting suspicious activity. /liliOrganise and book meeting rooms. /liliSupport internal event and management meeting (. organise, manage, and order breakfasts/lunches for meetings upon request. /liliHandle sensitive information in a confidential manner comply with all internal regulations. /lipbr/b2. Admin support /b /pliOrganise and book meeting rooms. /liliRegister external visitors and issue badges. /liliKeep statistics (number of clients/visitors). /liliEnsure that the facilities are kept clean and remedy any issues together with service providers. Coordinate with facility management or maintenance for repairs (chairs, lighting, doors, elevator, noise, ventilation, . /liliPrepare "Welcome Packs," and organize induction day /lipbSkills and experience /b /pliSuccessfully completed commercial education; /liliProven experience in hospitality/hôtellerie; /liliService-oriented, flexible, reliable, and a strong team player /liliProven experience in intervention management; /liliAround 5-7 years of working experience as Receptionist and/or Administrative Assistant; /liliFluent in German and English is a must. French/Italian would be strongly valued; /liliExcellent time management skill, ability to multitask and prioritize request from various sources; /liliAccurate and detail oriented; /liliVery good knowledge of Microsoft Office package and proficient in the use of IT tools /liliCommunicative, trustworthy presence, politeness; /liliAble to work in a challenging, pressure and dynamic environment. /lipbOur Values /b /ppbAccountability /b: Taking ownership for tasks and challenges, as well as seeking continuous improvement /ppbHands-on /b: Being proactive to rapidly deliver high-quality results /ppbPassionate: /b Being committed and striving for excellence /ppbSolution-driven /b: Focusing on client outcomes and treating clients fairly with a risk-aware mindset /ppbPartnership-oriented: /b Promoting collaboration and teamwork. Working together with an entrepreneurial spirit. /p