Staff/Senior Desktop Application Engineer

ppNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. /p pWe are looking for a bStaff or Senior Desktop Application Engineer /b to be part of the team designing, architecting, and implementing our AI-powered IT self-service chat agent — a native desktop application distributed to 20+ million endpoints worldwide. This client is the face of Nexthink’s AI platform, giving employees a seamless, responsive experience directly on their Windows and macOS devices. /p pAs a Senior Desktop Engineer, you will go beyond implementation: you will set technical direction for the client layer, influence cross-team design decisions, and serve as a trusted advisor to both engineering leadership and product. You’ll tackle problems of performance, reliability, and native OS integration while partnering with backend, infra, and security teams to ship a production-grade application at global scale. /p pThis is a high-impact, high-ownership role where you’ll make foundational architectural decisions about the client platform and help shape the desktop engineering practice at Nexthink. /p h3Responsibilities /h3 ul liDefine and drive technical vision and architectural strategy for the desktop client application. /li liLead design of a high-performance, native desktop application running on Windows and macOS at 20M+ endpoints. /li liPartner with product, backend, and AI/ML teams to align the client experience with the broader AI platform. /li liProvide technical leadership on client architecture, coding standards, and best practices for native desktop development. /li liArchitect and deliver a reliable, secure application covering the full distribution lifecycle: signing, packaging, installation, updates, and uninstallation. /li liChampion observability, crash reporting, performance monitoring, and diagnostics across the client stack. /li liAct as a mentor and multiplier, raising the technical bar and helping engineers grow. /li liLead technical deep dives, design reviews, and roadmap alignment discussions with leadership. /liliEnsure security, compliance, and OS-level integration best practices are embedded in design from day one. /li li7+ years of desktop application engineering experience, shipping native applications on Windows and macOS. /li liProven success designing and shipping client applications to large user bases, with a deep understanding of platform-specific constraints and behaviors. /li liStrong proficiency in Rust and/or C++, with solid experience building cross-platform desktop applications; experience with Tauri is a strong plus. /li liDeep knowledge of Windows and macOS OS APIs. /li liHands‑on experience with the full application distribution lifecycle: code signing, packaging, auto‑update mechanisms, and deployment at scale. /li liStrong understanding of desktop application performance profiling, memory management, and crash diagnostics. /li liExceptional communication skills — able to influence cross-functional teams and leadership with clear technical direction. /li liTrack record of mentoring and elevating engineering teams. /li /ul h3Nice to Have /h3 ul liFamiliarity with the Tauri framework. /li liFamiliarity with React and TypeScript UI development. /li liExperience integrating desktop clients with cloud backends via REST, WebSockets, orgRPC. /li liBackground in system-level programming: OS hooks, accessibility APIs, inter-process communication. /li liPrior work on applications with silent background processes, system tray agents, or notification-driven UX. /li liExperience with endpoint telemetry, observability SDKs, or APM integration on the client side. /li liExperience with enterprise software distribution and managing application update strategies at scale. /li /ul pWe are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. /p pWith over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. /p pIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: /p h3Benefits /h3 ul liPermanent Contract and a competitive compensation package. /li liBeautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station /li liHybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. /li liFlexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company‑paid volunteer days. /li liFree access to a fitness centre inside the building. /li liReimbursement of the half‑fare travel card for public transport. /li liReimbursement up to 50% of the cost of French classes. /li liFresh fruit, cookies, and soft drinks as well. /li liRegular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! /li liBonuses for referring successful hires after three months of continuous employment. /li liWe offer a relocation package to people who are coming from another country. /li /ul pPlease note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner. /p /p #J-18808-Ljbffr