Stellenbeschreibungph3JOB PURPOSE /h3 pAs Head of UX Design, you will lead and further develop our DACH UX practice across the entire value chain — from research to delivery. You will balance craft excellence, delivery quality, and operational health, while shaping a strong and future‑ready UX discipline. /p pYou will also engage with ambitious brands to create user‑centered experiences that drive measurable growth. /p h3WHAT YOU’LL DO /h3 ul libDriving innovation and delivering excellence: /bAs the UX Lead for key accounts or in new business, you’ll set the standard for user‑centric design and ensure that our work delivers strategic business impact. /li libDelivery accountability: /bYou are accountable for the department’s delivery excellence. You not only monitor quality but also collaborate with the EMEA UX leadership team to develop new capabilities and processes that ensure we stay ahead of the competition. /li libOperational accountability: /bYou proactively manage the department’s operational health as well as the client and team satisfaction. /li libFoster cross‑functional and international alignment: /bYou will foster close collaboration with international teams across the EMEA region as well as with other crafts such as Strategy, Visual Design, Content and Tech, ensuring that our local UX practice does not operate in isolation but serves as a driving force for collective growth. /li libChampion thought leadership: /bYou will act as an internal and external voice, showcasing our pioneering work through speaking engagements and industry contributions to build our reputation as a growth innovation company. /li /ul h3WHAT YOU BRING /h3 ul libWork experience: /bOver 15 years of experience in UX and product design, combined with in‑depth expertise in complex digital ecosystems and fast‑paced agency environments, with proven experience working with large, international brands and complex stakeholder environments. While experience in e‑commerce isn’t mandatory, it would be a great advantage. /li libPortfolio: /bA proven track record across the entire UX value chain—from in-depth user research and strategic planning to hands‑on concepts and iterative testing. Your portfolio demonstrates high‑impact results and measurable business growth. /li libLeadership: /bYou have over 10 years’ experience in people leadership. Managing and mentoring high‑level talent, such as Leads, Principals and Associate Directors, would be an added bonus. /li libOperational Excellence: /bYou know how to handle urgent requests or escalations with a performance‑ and solution‑oriented approach. /li libTech and AI savvy: /bNot only are you curious about digital trends, AI and new technologies, you are also committed to incorporating relevant innovations into your work. /li libCommunication and influence: /bThe ability to transform complex UX strategies into persuasive pitches that convince senior stakeholders and establish the trust required for long‑term partnerships. Full professional proficiency in both German and English (C1 level) is mandatory. /li /ul h3WE OFFER /h3 ul liFlexible, hybrid working policy (2 days from the office, depending on location) /li li25 days holiday with the opportunity to take unpaid leave /li liFlexible health budget and Wellness personal day /li liOccasional breakfast lunch at the office, Smoothie Tuesday /li liStay happy and healthy with a contribution to your health through the OpenUp platform /li liYou can choose to work from the spacious and barrier‑free location in Zurich; in Bern you can expect a small but nice and fully equipped office where you can hit the keys in peace /li liSocial events, plenty of opportunities to connect with colleagues through organised activities and celebrations /li liA reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards /li liAwesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! /li liThe opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications /li liGlobal annual DEPT® Cares Month in which employees come together and donate their skills to support local charities /li /ul h3DIVERSITY, EQUITY INCLUSION /h3 pAt DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. /p pNot sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. /p pWe also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. /p pWant to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. /p /p #J-18808-Ljbffr
