Administrative Assistant

pThe position plays a key role in ensuring that administrative processes are efficient, compliant, and audit-ready, while supporting global security teams, including the Director of Security, Asia with general administrative coordination, vendor management, and financial processing. This includes supporting the payment of invoices, onboarding vendors, maintaining tracking systems, and providing operational administrative support across the Global Investigation Security (GSI), functions. /ppbResponsibilities: /b /ppbInvestigations Security Administrative Support /b /ppProvide day-to-day administrative support to Global Investigative Forensic Services and Corporate Security teams. /ppMaintain and update GIFS SharePoint sites including library structure, access, and governance. /ppMaintain GIFS email distribution lists. /ppSupport onboarding of new employees (Teams, SharePoint, bios and profiles). /ppProvide administrative support to the Director of Security, Asia. /ppRespond to ad hoc requests including travel and expense inquiries. /ppbMeetings, Events Coordination /b /ppCoordinate meetings, conferences, and internal events including logistics, catering, and technology. /ppSupport agenda coordination and provide timekeeping during events. /ppCoordinate and publish GIFS newsletters and internal communications via SharePoint and Viva Engage. /ppbFinancial Administration Vendor Support /b /ppSupport vendor onboarding and setup in EzPay for invoice processing. /ppProcess and track invoices and support payment coordination. /ppConduct first-level review of Concur expense reports and follow up on required edits. /ppQuarterly Claim Chargebacks /ppCompile GIFS’ expenses to be charged back to LTC and FedPoint /ppMaintain vendor records and support contract administration. /ppbCollaboration Platforms Communications /b /ppAdminister SharePoint and Viva Engage platforms. /ppEnsure document management and access control standards are maintained. /ppSupport communication and engagement initiatives across the security function. /ppbAdministrative Operations /b /ppManage documentation and ensure audit-ready record keeping. /ppSupport procurement and ordering of office supplies. /ppAssist with workflow improvements and administrative trackers. /ppbRequirements: /b /pp• Degree holder with a minimum 2-4 years of experience in Financial Services industry, preferably a sizeable, multinational, and/or global company with senior stakeholder engagement experiences /pp• Strong track record supporting executives /pp• Well organized with excellent sense of work prioritization /pp• Ability to work under pressure and meet tight deadlines /pp• Knowledge and experience dealing with a variety of different systems, and Microsoft Office /pp• Ability to deal with a high level of ambiguity and utilize sound business judgment /pp• Great organizational skills, a strong bias for action and the ability to multitask effectively /pp• Ability to complete complex tasks and projects quickly with little guidance /pp• Excellent communication (written and verbal) and interpersonal skills /pp• Flexible, with the ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines /pp• Training, education in Business Administration, Investigations, or Security nice to have. /ppbWhen you join our team: /b /pp• We’ll empower you to learn and grow the career you want. /pp• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. /pp• As part of our global team, we’ll support you in shaping the future you want to see. /ppbAbout Manulife and John Hancock /b /ppManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit . /ppbManulife is an Equal Opportunity Employer /b /ppAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. /ppIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact . /ppbWorking Arrangement /b /p