Mandarin Speaking Hotel Manager

ph3Mandarin Speaking Hotel Manager /h3 pViking River Cruises AG /p pVacant since: /p pNumber of jobs: 1 /p pLocation: 4057 Basel (BS) /p h3Purpose of Position /h3 pYou are in charge of the entire hotel operation onboard and guarantee fullest guest satisfaction and a pleasant working environment for all crew. You adhere to Viking China Outbound Standards and budgets. /p h3Assignments / Responsibilities /h3 ul liResponsible for the entire hotel operation onboard /li liEnsuring that all hotel departments are managed according to their standards /li liManagement and motivation of the crew, with emphasis on Department Heads /li liOperation of service procedures according to company standards /li liStock ordering for the hotel department (FB, Housekeeping, equipment, etc.) /li liEnsuring impeccable cleanliness, hygiene and order in all areas of the hotel department in accordance with HACCP rules /li liFinal inspection and receipt of all supplies and deliveries for the hotel department /li liSupervision and organization of opening and closing ships at start /end of season /li liActive liaison with guests and successful handling of complaints /li liActive participation in all onboard events and special functions /li liPresence in the galley and restaurant during meal times /li liEnsuring active and smooth flow of communication with the nautical department, onboard management, crew and the Head Office Basel /li liEnsuring departmental training according to requirement profile /li liResponsible for cost control and adherence to all set budgets /li liDaily analysis of debtors in accordance with Receptionist / Night Auditor /li liConduction of stock takes; inventory according to company procedures /li liActive participation in loadings /li /ul h3Qualification Profile /h3 ul liGraduated education within the hotel industry, preferably hotel management school (Preferred tertiary degree in hotel management with emphasis on FB operation) /li liSeveral years of professional management experience in this role, in the luxury hotel industry, preferably within cruise industry /li liExcellent management, organizational and communication skills /li liGuest focused, stress resistant, calm under pressure, team player and with positive appearance /li liOpen minded and flexible with high social and inter-cultural competencies, good knowledge of Chinese culture, proper etiquette and behavior in social and business situations /li liExcellent Mandarin skills and good English skills (written verbal), any additional languages (e.g. German) are an advantage /li liMust work independently, good computer skills /li /ul h3Job Details /h3 ul libWork location /b 4057 Basel (BS) /li libWorkload /b 100% /li libEmployment start /b By agreement /li libEmployment duration /b Temporary /li libWork form /b Shift work /li libQualification /b skilled /li libWork experience /b More than 3 years /li libEducation /b Bachelor’s degree from a university or equivalent /li libChinese /b Orally : Very good knowledge Written : Very good knowledge /li libEnglish /b Orally : Very good knowledge Written : Very good knowledge /li libBy online /b Online form /li /ul /p #J-18808-Ljbffr