Credit Controller (7314)

ppAs our new bCredit Controller /b, you will play a vital role in managing customer accounts across our international customer base, ensuring the timely collection of payments whilst supporting profitable business growth. Working within our Credit Risk team, you will take ownership of a customer portfolio and build strong relationships with customers and internal stakeholders to minimise risk and maximise cash collection performance. /p h3Key Responsibilities /h3 ul liManage and proactively maintain an international customer portfolio, ensuring payments are collected in line with agreed payment terms. /li liBuild strong relationships with customers and internal stakeholders to identify and resolve issues that may impact cash collection. /li liCollaborate with international teams to support working capital improvements and optimise collection performance. /li liTake ownership of customer transactions, ensuring accurate cash allocation and timely account management. /li liAct as the first point of contact for customer disputes, driving swift resolution and minimising delays to payment. /li liDeliver against collection targets, reporting requirements and team deadlines whilst maintaining high levels of customer service. /li /ul h3Qualifications /h3 ul liPrevious experience within Credit Control, Collections, Accounts Receivable or a customer-focused environment. /li liStrong communication and relationship‑building skills, with the confidence to engage with customers and stakeholders at all levels. /li liAbility to make decisions confidently, taking ownership and accountability for customer accounts. /li liExcellent negotiation and problem‑solving skills, with the ability to resolve issues effectively. /li liStrong organisational skills with the ability to prioritise workloads and work independently. /li liGood working knowledge of Microsoft Office applications, particularly Excel, Outlook and Word. /li /ul h3Benefits /h3 ul liCompetitive salary and inclusion in our company bonus scheme. /li liEnhanced employer pension contribution. /li liPrivate Medical Insurance providing wide access to treatments. /li li20 days annual leave entitlement plus Bank Holidays, with the option to purchase additional leave. /li liEnhanced Maternity Paternity pay. /li liHealthcare Cash Plan coverage funded by Cromwell. /li liEmployee Assistance Programme (EAP) available to all team members. /li /ul h3Equal Opportunity Employer /h3 pCromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age. We also welcome applicants from the armed forces community (current and past) who meet the minimum requirements for the role. /p /p #J-18808-Ljbffr