StellenbeschreibungpbRole and Responsibilities /b /pliPerform day to day operational support (Trade Matching, Settlements, Post settlements, Cash Management and Term Loans), prioritizing as necessary. /liliCommunicate, investigate, resolve trade and cash queries and issues raised by Front Office (Portfolio Managers/Traders) Brokers, Custodians, and Internal Investment teams. /liliManage the relationship with fund managers, custodian banks, brokers, auditors, and internal/external counterparties to monitor the quality of services and ensure market standard practices are in place. /liliDevelop and maintain enhanced procedures and controls within investment operations to ensure consistent high-quality services and support to the front office, clients and other business units. /liliActively manages risks related to trades and cash to avoid failed settlement. /liliEffectively communicate significant production updates and challenges to TL/Manager in a timely manner. /liliDrive process improvements and collaborate with technology partners for data enhancements. /liliHelps on projects to meet management requirements by doing research, identifying needs, and developing/implementing solutions. /liliSupport ad-hoc analysis to identify root cause of production problems and develop timely solutions. /liliAssist in assessing, handling, and resolving critical business and system issues raised during operations. /liliIdentify weaknesses in workflows and assist to establish effective solutions. /lipbQualifications /b /pliBachelor’s Degree in Business Administration, Accounting, Finance, Economics, or any related business course. /liliMinimum 5 years direct work experience within Trade Support, Middle Office and Investment Operations. Investment certification is an advantage. /liliExperience and knowledge of Middle Office/Investment Operations’ policies and procedures, including cash management, trade management, trade support, corporate actions, pricing and valuations and fund operations. /liliHigh proficiency in Microsoft Office (word, excel, power point). Power Platform tools and VBA knowledge is preferred. Business systems (Bloomberg, OMGEO CTM, Simcorp, Custodian portals) experience required. /liliStrong communication skills. Ability to understand, negotiate and influence business stakeholders. /liliStrong problem-solving skills with the ability to research issues where the resolution is not readily apparent. /liliGood team player with strong written, verbal communication skills, reading comprehension and the ability to build relationships across multiple levels of the organization. /liliProactive / can-do approach and attitude. Thorough attention to detail and accuracy of delivery. /lipbDomain Knowledge Requirements: /b /pliUnderstands the concepts surrounding Trade Support functions and the Trade Life Cycle. /liliPossesses a fundamental understanding of investment transactions, trade lifecycle, and various asset classes. /liliGood working knowledge in using Bloomberg and other pricing/data sources. /liliKnowledge in BBG, SCD, Custodian Portals is highly preferred. /liliAdvanced knowledge regarding Data Management, Pricing, Settlements, Reconciliation, Transactions, and Transfers processes. /lipbAdditional Notes: /b /pliApplicants should be willing to work on a fixed night shift schedule. /liliApplicants should be willing to report to Manulife Offices in UP Ayala Technohub in Quezon City. /lipbAbout Manulife and John Hancock /b /ppManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit . /ppbManulife is an Equal Opportunity Employer /b /ppAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. /ppIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact . /ppbWorking Arrangement /b /pHybrid
