Senior Teleoperations Lead

ppbKey Responsibilities /b /p /pppbbTeam Leadership /b /b /p /p liLead and coordinate teleoperations teams across multiple shifts /li liManage daily staffing and operational coverage /li liSupport onboarding, training, and mentoring of new operators /li liPromote compliance with safety and operational procedures /li ppbbOperations Management /b /b /p /p liMonitor operational KPIs and productivity metrics /li liEnsure delivery against quality and performance targets /li liCoordinate robot deployment schedules and operational readiness /li liManage incident escalation and resolution processes /li ppbbStakeholder Coordination /b /b /p /p liServe as the primary operational contact for internal and external stakeholders /li liCollaborate with engineering, product, and project management teams /li liPrepare operational reports and performance summaries /li liSupport customer-facing robotics programs and deployments /li ppbRequirements /b /p /pppbbEssential /b /b /p /p liPrevious experience leading operational teams /li liStrong communication and organizational skills /li liExperience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations /li liAbility to work in fast-paced, technology-driven environments /li ppbbPreferred /b /b /p /p liExperience supporting robotics, AI, AV/ADAS, drone, or automation programs /li liExperience managing distributed or shift-based teams /li liTechnical background in engineering, operations, or industrial environments /li ppbWhat We Offer /b /p /p liLeadership role within a rapidly growing robotics sector /li liOpportunity to help scale next-generation robotics deployments /li liInternational projects and client exposure /li liCareer growth opportunities across robotics and AI operations /li liCollaborative environment working alongside engineering and product teams /li