Swiss Telecom Customer Support | relocate Sofia

h1 German-Speaking Customer Support Advisor | Sofia, Bulgaria /h1 p Sofia, Bulgaria | Full-Time | International Environmentstrongbr/strongstrongStart Dates /strong: 22 June | 13 July | 3 August /p pSalary + Unlimited Sales Bonus + Excellent Benefits /p h2Ready for a New Adventure Abroad? /h2 pImagine building an international career while living in one of Europe's most affordable and exciting capitals. /p pWe are currently hiring German-speaking Customer Support Advisors to join a growing multilingual team supporting a leading Swiss telecommunications provider. This is your opportunity to work for a stable international company, develop valuable customer service and sales skills, and enjoy an exceptional lifestyle in beautiful Sofia, Bulgaria. /p pWhether you're looking for career growth, international experience, or a fresh start in a vibrant European city, this opportunity offers it all. /p pWhy Move to Sofia? /p pSofia has become one of Europe's fastest-growing destinations for international professionals. /p p Enjoy: /p p Low cost of living compared to most European capitalsbrThriving international community and multicultural environmentbrModern restaurants, cafés, shopping centres, and nightlifebrExcellent public transportation networkbrEasy access to Greece, Turkey, Serbia, Romania, and the rest of EuropebrStunning nature right on your doorstep, including Vitosha Mountain for hiking, skiing, and outdoor activitiesbrGrowing technology and business services sector with strong career prospects /p pYour Role /p pAs a German-Speaking Customer Support Advisor, you will be the first point of contact for customers of a renowned Swiss telecommunications company. /p pYou will provide exceptional customer service while identifying opportunities to enhance the customer experience and contribute to business growth. /p h3Your Daily Responsibilities: /h3 p Handle incoming customer calls professionally and efficiently /p p Assist customers with administrative, billing, and product-related inquiries /p p Troubleshoot and resolve customer issues /p p Update and maintain customer records within internal systems /p p Escalate complex cases to specialized departments when necessary /p p Identify relevant sales opportunities and promote suitable solutions /p p Deliver an outstanding customer experience on every interaction /p pbrSalary Rewards /p h3Base Salary: €1,636.14 Gross/Month /h3 p Billing Skills Bonus: €102.25 Gross/Month /p p Training and Tenure Bonuses /p p Unlimited Sales Bonus Potential /p pTop performers regularly earn over €1,000 per month in additional incentives. /p pThe more you achieve, the more you earn. /p pbrAdditional Benefits /p p Monthly Meal Vouchers /p p Private Health Insurance /p p Fully Covered Multisport Card /p p Paid Professional Training /p p Continuous Learning Development Programs /p p Supportive International Team /p p Long-Term Career Development Opportunities /p p Modern Office Facilities /p pstrongRelocation support: /strong /p ullip2 weeks Airbnb /p /lilipreimbursement of the flight ticket up to €255 paid in the first salary /p /li /ul pbrWork Schedule /p pFlexible shift options designed to support different lifestyles: /p p Rotating shifts between 09:00 and 22:00 /p p Monday to Sunday /p p Available shift patterns: /p p 8-hour shiftsbr6-hour shiftsbr4-hour shifts /p pPotential future shift extension until 01:00 (currently not confirmed). /p pbrWork Model /p p Modern office located in Mega Park, Sofia /p pDuring your first months, you will work fully on-site to receive hands-on support and training. /p h3Hybrid Opportunity After 4 Months /h3 pBased on performance and KPI achievement:2 days of remote work, 3 days office-based /p pTraining Onboarding /p pNo need to feel overwhelmed. /p pYou will receive a fully paid 5-week training program designed to equip you with all the knowledge, tools, and confidence needed to succeed in your role. /p pFrom product knowledge to communication techniques, you'll be supported every step of the way. /p pbrGrow Your Career /p pThis project is continuously expanding, creating excellent opportunities for internal mobility and promotion. /p pMany employees have successfully progressed into roles such as: /p p Team Leader /p p Trainer /p p Sales Coach /p p Subject Matter Expert (SME) /p pYour next career step could be closer than you think. /p pbrWhat We're Looking For /p p Fluent German (C1-C2 level) /p p Good communication and interpersonal skills /p p Customer-focused mindset /p p Problem-solving abilities /p p Sales-oriented attitude is a strong advantage /p p Ability to work in a fast-paced environment /p p Motivation to build an international career /p pStart Your International Journey Today /p pIf you're looking for more than just another customer service role and want to combine career growth, international experience, attractive bonuses, and an outstanding quality of life, this opportunity in Sofia could be exactly what you're looking for. /p pApply today and take the next step toward your international career. /p pbr/p